rewindex

Outages by dayNovember 20, 2020

Outages on November 20, 2020

UTC day 2020-11-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started
11labelled major or critical
26vendors with a new incident
6still open from earlier days

By vendor label: Critical 4 · Major 7 · Minor 22 · No impact listed 6 · 7 maintenance

Incidents started this day 39

VendorIncidentImpactStartedResolvedStatus
RetoolCannot access RetoolCritical (21 min)resolved
TwilioProgrammable Voice and Video Outage in Latin AmericaCritical (45 min)resolved
CanvaIssues with Downloading DesignsCritical (7.4 h)resolved
BandwidthBandwidth Local Market Impairment: - LATA: 342 (Marquette, MI)Critical (7.3 h)resolved
Elastic CloudAWS sa-east-1 degradedMajor (49 min)resolved
PipedreamElevated error rates in workflows / sourcesMajor (2.1 h)resolved
MapboxLive Traffic outageMajor (6.4 h)resolved
MuxIncomplete data in real-time dashboards for some customersMajor (1.5 h)resolved
TypeformTypeform Platform currently degradedMajor (15 min)resolved
SegmentPersonas Data Processing DelaysMajor (7.0 h)resolved
BuildkitePipeline repository provider settings page inaccessibleMajor (13 min)resolved
HeapTemporary Data LatencyMinor (3.0 h)resolved
v0Degraded performance on GRU1Minor (0 min)resolved
VercelDegraded performance on GRU1Minor (0 min)resolved
SinchSite EU3 - OutageMinor (27 min)resolved
SinchSite EU3 - DegradationMinor (59 min)resolved
PusherDegraded webhook performance in mt1Minor (6.3 h)resolved
TwilioEvents Streams Are DelayedMinor (2.1 h)resolved
LaunchDarklyServices are delayedMinor (2.8 h)resolved
MapboxDelayed live traffic updates on Navigation APIsMinor (6.5 h)resolved
NetlifyOrigin and API Latency IssuesMinor (28 min)resolved
ContentfulIncreased errors, latency for Contentful Management API from APAC region.Minor (30 min)resolved
SmartsheetMessaging App DelaysMinor (2.2 h)resolved
LogRocketData Processing DelaysMinor (47 h)resolved
TwilioSubset of Processing Failures with Programmable Voice Pay Verb ServiceMinor (1.3 h)resolved
BandwidthV2 Voice Recording and Transcription DelaysMinor (3.9 h)resolved
TwilioSubset of SMS Delivery Failures to all Carriers in Brazil from Twilio Brazil Domestic Numbers (local long codes)Minor (24 h)resolved
TwilioMMS delivery delays for a small subset of short codes to AT&T Wireless in the U.S.Minor (11 h)resolved
HoneycombAPI Ingest SlowdownMinor (21 min)resolved
TwilioAuthy messages to multiple countries are seeing higher latencies than normalMinor (1.3 h)resolved
TwilioIntermittent 404 on some Changelog URLsMinor (1.0 h)resolved
GreenhouseInternal job boards are unstyledMinor (29 min)resolved
TwilioA few customers are receiving an error when inviting new users to their Twilio accountMinor (1.4 h)resolved
AptibleEC2 Host FailureNo impact listed (35 min)resolved
TwilioConference Logs not Available on ConsoleNo impact listed (1.1 h)resolved
SmartsheetBridge Workflow DelaysNo impact listed (2.0 h)resolved
GorgiasSome messages are delayedNo impact listed (0 min)resolved
AmplitudeUsers unable to create dashboardsNo impact listed (0 min)resolved
SegmentData delays for Source FunctionsNo impact listed (28 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
PlivoCall failures on inbound voice towards Colombia phone numbers.Minor (6 d)resolved
AmplitudeUser Activity experiencing a delay of 12+ hoursMinor (31 h)resolved
TwilioSMS Delivery Failures to Claro BrazilMinor (17 h)resolved
SinchMMS MT and MO Delays - Sprint USMinor (6.5 h)resolved
RevenueCatData Delayed in ChartsNo impact listed (11 h)resolved
IterableSome workflows failed to triggerNo impact listed (32 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Close[Scheduled] Email Sync Database MaintenanceMaintenance (39 min)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - JFK Data CenterMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance (V2 SMS)Maintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US and Canada Long Number ProviderMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Retool, Twilio, Canva, Bandwidth, Elastic Cloud, Pipedream, Mapbox, Mux, Typeform, Segment, Buildkite, Heap.

Cite this

39 vendor-reported incidents started on 2020-11-20 (UTC) across 26 vendors, 11 labelled major or critical by the vendor.

Title
Outages on November 20, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-11-20

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