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CompaniesCanvaMonthly reportsNovember 2020

Canva in November 2020: incidents, uptime and changes

9incidents posted
8labelled major or critical
94.45%free of major/critical
94.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 39 h 56 min, incident time 39 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 7 · Major 1 · No impact listed 1

Major and critical incidents 8

IncidentImpactStartedDurationStatusDay
Issues with Folders and Uploaded MediaCritical8.3 hresolved11-03
Issues saving designsCritical1.8 hresolved11-03
Export ErrorCritical33 minresolved11-06
Users might experience errors when creating and saving designsCritical1.7 hresolved11-18
Issues with Downloading DesignsCritical7.4 hresolved11-20
Unable to access Canva.comCritical11 hresolved11-24
Unable to access canva.comCritical3.6 hresolved11-25
Unable to access Canva.comMajor5.7 hresolved11-23

Other incidents 1

IncidentImpactStartedDurationStatusDay
Downloading issuesNo impact listed44 minresolved11-08

Cite this

Canva posted 9 status incidents in November 2020 (8 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in November 2020
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2020/11

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