rewindex

Outages by dayNovember 18, 2020

Outages on November 18, 2020

UTC day 2020-11-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started
6labelled major or critical
18vendors with a new incident
4still open from earlier days

By vendor label: Critical 4 · Major 2 · Minor 16 · No impact listed 5 · 11 maintenance

Incidents started this day 27

VendorIncidentImpactStartedResolvedStatus
SnowflakeAZURE - West Europe (Netherlands): SI-20201117Critical (1.3 h)resolved
CircleCIWe are currently having difficulties running workflows and some pages are not loadingCritical (30 min)resolved
CircleCIUI Inaccessible and Workflows not runningCritical (1.1 h)resolved
CanvaUsers might experience errors when creating and saving designsCritical (1.7 h)resolved
FireboltEngines may fail to startMajor (36 min)resolved
DiscordEmbeds FailingMajor (4.5 h)resolved
SinchSinch Operator Notification - T-Mobile USMinor (7.5 h)resolved
TwilioSMS Delivery Delays to T-Mobile Network in the USMinor (8.8 h)resolved
HeapDelayed Heap Connect SyncsMinor (2.2 h)resolved
CircleCIDelay in sending GitHub checksMinor (1 min)resolved
SnowflakeAZURE - West Europe (Netherlands): SI-20201118Minor (11 h)resolved
SinchOperator Notification: StarHub SingaporeMinor (21 h)resolved
TwilioSMS Delivery Failures to CTBC Network in BrazilMinor (16 h)resolved
TwilioSMS Delivery Failures to StarHub Network in SingaporeMinor (6.1 h)resolved
HarnessApplication SlownessMinor (2.5 h)resolved
MessageBird (Bird)SMS Delivery Failures to StarHub Network in SingaporeMinor (4.3 h)resolved
CircleCIDelays in Workflows StartingMinor (3.5 h)resolved
BigCommerceDelayed data on product pagesMinor (2.4 h)resolved
BitriseHigh queue on our Xcode 12.2.x Elite stackMinor (40 min)resolved
GitHub CopilotIncident on 2020-11-18 23:02 UTCMinor (36 min)resolved
GitHubIncident on 2020-11-18 23:02 UTCMinor (36 min)resolved
TwilioSMS Delivery Failures to Indonesia's XL Axiata (Axis)Minor (7.0 h)resolved
XeroUsers are unable to access Reports from the Accounting menuNo impact listed (1.3 h)resolved
BandwidthConcatenated Message DeliveryNo impact listed (0 min)resolved
LaunchDarklyExperiment results are delayedNo impact listed (8.1 h)resolved
HeapLive View LatencyNo impact listed (14 min)resolved
StatuspageTimeouts when accessing management portalNo impact listed (0 min)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
Dropbox SignSite responsiveness issuesMajor (5.6 h)resolved
TwilioSMS Delivery Failures to Germany Lycamobile NetworkMinor (33 h)resolved
SparkPostWebhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only)No impact listed (3.3 h)resolved
Elastic CloudDeployments may be experiencing connectivity issuesNo impact listed (9.7 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Elastic Cloud[Scheduled] Emergency Database MaintenanceMaintenance (59 min)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - ATL Data CenterMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbersMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (9.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - DFW Data CenterMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - US and Canada Long Number ProviderMaintenance (5.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snowflake, CircleCI, Canva, Firebolt, Discord, Sinch, Twilio, Heap, Harness, MessageBird (Bird), BigCommerce, Bitrise.

Cite this

27 vendor-reported incidents started on 2020-11-18 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

Title
Outages on November 18, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-11-18

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