# Outages on November 18, 2020 (UTC)

> 27 incidents started on November 18, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Snowflake, CircleCI); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-11-18
Last updated: 2020-11-19T11:38:00Z

- Incidents started: 27 (major/critical: 6, other: 21) across 18 vendors
- Still open from earlier days: 4 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 4, major 2, minor 16, none 5
- Previous day with incidents: [2020-11-17](https://rewindex.com/outages/2020-11-17.md) · Next: [2020-11-19](https://rewindex.com/outages/2020-11-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - West Europe (Netherlands): SI-20201117](https://rewindex.com/company/snowflake/incidents/srbp1v29yn38.md) | critical | 2020-11-18 03:21 UTC | 2020-11-18 04:40 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [We are currently having difficulties running workflows and some pages are not loading](https://rewindex.com/company/circleci/incidents/l0ybd354fmh3.md) | critical | 2020-11-18 07:14 UTC | 2020-11-18 07:44 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [UI Inaccessible and Workflows not running](https://rewindex.com/company/circleci/incidents/tzy9lzsfk9sp.md) | critical | 2020-11-18 14:22 UTC | 2020-11-18 15:27 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users might experience errors when creating and saving designs](https://rewindex.com/company/canva/incidents/dngqncz0xw72.md) | critical | 2020-11-18 16:47 UTC | 2020-11-18 18:30 UTC | resolved |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines may fail to start](https://rewindex.com/company/firebolt/incidents/1j2xln4t2rhy.md) | major | 2020-11-18 07:28 UTC | 2020-11-18 08:04 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Embeds Failing](https://rewindex.com/company/discord/incidents/1j6ttn9rq365.md) | major | 2020-11-18 19:07 UTC | 2020-11-18 23:36 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - T-Mobile US](https://rewindex.com/company/sinch/incidents/hk03fsk3851c.md) | minor | 2020-11-18 05:50 UTC | 2020-11-18 13:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to T-Mobile Network in the US](https://rewindex.com/company/twilio/incidents/c5pg07bllr7y.md) | minor | 2020-11-18 06:32 UTC | 2020-11-18 15:22 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap Connect Syncs](https://rewindex.com/company/heap/incidents/bs5g9jgscr4h.md) | minor | 2020-11-18 08:45 UTC | 2020-11-18 10:55 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delay in sending GitHub checks](https://rewindex.com/company/circleci/incidents/ph8pbb7hz8gm.md) | minor | 2020-11-18 10:23 UTC | 2020-11-18 10:24 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - West Europe (Netherlands): SI-20201118](https://rewindex.com/company/snowflake/incidents/c9mp4cdn4j8x.md) | minor | 2020-11-18 10:25 UTC | 2020-11-18 21:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification: StarHub Singapore](https://rewindex.com/company/sinch/incidents/lyfhvbqdlgjk.md) | minor | 2020-11-18 14:35 UTC | 2020-11-19 11:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to CTBC Network in Brazil](https://rewindex.com/company/twilio/incidents/1d90d1f4yhlh.md) | minor | 2020-11-18 15:01 UTC | 2020-11-19 07:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to StarHub Network in Singapore](https://rewindex.com/company/twilio/incidents/hcthzg2hp5ns.md) | minor | 2020-11-18 15:43 UTC | 2020-11-18 21:50 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/s9sp3dsplxvr.md) | minor | 2020-11-18 15:53 UTC | 2020-11-18 18:24 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS Delivery Failures to StarHub Network in Singapore](https://rewindex.com/company/messagebird-bird/incidents/r8dt8366l7dg.md) | minor | 2020-11-18 16:23 UTC | 2020-11-18 20:39 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays in Workflows Starting](https://rewindex.com/company/circleci/incidents/vdqtzwnjlq08.md) | minor | 2020-11-18 17:07 UTC | 2020-11-18 20:34 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Delayed data on product pages](https://rewindex.com/company/bigcommerce/incidents/b5nm3jjkby5g.md) | minor | 2020-11-18 17:55 UTC | 2020-11-18 20:21 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [High queue on our Xcode 12.2.x Elite stack](https://rewindex.com/company/bitrise/incidents/6xftx781944b.md) | minor | 2020-11-18 19:58 UTC | 2020-11-18 20:38 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-11-18 23:02 UTC](https://rewindex.com/company/github-copilot/incidents/j4vrg2ljjb5c.md) | minor | 2020-11-18 23:02 UTC | 2020-11-18 23:38 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-11-18 23:02 UTC](https://rewindex.com/company/github/incidents/j4vrg2ljjb5c.md) | minor | 2020-11-18 23:02 UTC | 2020-11-18 23:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Indonesia's XL Axiata (Axis)](https://rewindex.com/company/twilio/incidents/h11h0j300cnb.md) | minor | 2020-11-18 23:59 UTC | 2020-11-19 07:01 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to access Reports from the Accounting menu](https://rewindex.com/company/xero/incidents/j5573c8mtpks.md) | none | 2020-11-18 01:15 UTC | 2020-11-18 02:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Concatenated Message Delivery](https://rewindex.com/company/bandwidth/incidents/ypfcqlmx3jg0.md) | none | 2020-11-18 03:30 UTC | 2020-11-18 03:30 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Experiment results are delayed](https://rewindex.com/company/launchdarkly/incidents/87lzflflh4z2.md) | none | 2020-11-18 09:44 UTC | 2020-11-18 17:48 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Live View Latency](https://rewindex.com/company/heap/incidents/b8y2bbmg66jp.md) | none | 2020-11-18 16:46 UTC | 2020-11-18 17:00 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Timeouts when accessing management portal](https://rewindex.com/company/statuspage/incidents/l2t73yn0b6gm.md) | none | 2020-11-18 21:00 UTC | 2020-11-18 21:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Site responsiveness issues](https://rewindex.com/company/dropbox-sign/incidents/yvbblk56pb7x.md) | major | 2020-11-17 18:38 UTC | 2020-11-18 00:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Germany Lycamobile Network](https://rewindex.com/company/twilio/incidents/bgg884mtwb6x.md) | minor | 2020-11-17 20:37 UTC | 2020-11-19 05:39 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/v7fxjjyvlk6z.md) | none | 2020-11-17 21:07 UTC | 2020-11-18 00:25 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Deployments may be experiencing connectivity issues](https://rewindex.com/company/elastic-cloud/incidents/cbhc83ptbv27.md) | none | 2020-11-17 21:45 UTC | 2020-11-18 07:25 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Emergency Database Maintenance](https://rewindex.com/company/elastic-cloud/incidents/22kwxbmqlqmn.md) | maintenance | 2020-11-18 02:01 UTC | 2020-11-18 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/wtfzgjyq6lk0.md) | maintenance | 2020-11-18 04:00 UTC | 2020-11-18 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/lc4nm0116y93.md) | maintenance | 2020-11-18 05:00 UTC | 2020-11-18 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/lmsjxnsxl6kv.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/pc4x4v1ql5qz.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 14:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/sp98s0g6mmb4.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/w0cs76vym71v.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/bg5cmrvj9wjc.md) | maintenance | 2020-11-18 07:00 UTC | 2020-11-18 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/3r172vdcpkg4.md) | maintenance | 2020-11-18 08:00 UTC | 2020-11-18 14:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/mf15k0ztj9wp.md) | maintenance | 2020-11-18 14:31 UTC | 2020-11-18 19:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/z9f1zfkf6bg0.md) | maintenance | 2020-11-18 20:00 UTC | 2020-11-19 00:00 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2020-11-18 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-11-18
- Citation: Rewindex daily outage roundup, “Outages on November 18, 2020” (2020-11-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-11-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 18, 2020 (2020-11-18)](https://rewindex.com/outages/2020-11-18)`


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Canonical: https://rewindex.com/outages/2020-11-18 · Markdown: https://rewindex.com/outages/2020-11-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:08.254Z