Outages by dayNovember 6, 2020

Outages on November 6, 2020

UTC day 2020-11-06 (Nov 6, 2020, 00:00 to Nov 6, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

3labelled major or critical

14vendors with a new incident

8still open from earlier days

By vendor label: Critical 2 · Major 1 · Minor 11 · No impact listed 4 · 12 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Export Error	Critical	02:59	03:32 (33 min)	resolved
CircleCI	Workflows are not running	Critical	10:52	11:51 (59 min)	resolved
Harness	Application Slowness/Unresponsive	Major	19:37	20:52 (1.3 h)	resolved
Twilio	Suspended Account not Reactivating after Payment is Made	Minor	00:15	05:30 (5.3 h)	resolved
FullStory	Recording Outage	Minor	08:00	08:00 (0 min)	resolved
MessageBird (Bird)	WhatsApp Session Messages partially failing for Inbox and Conversations products	Minor	08:09	Nov 9, 2020, 16:22 (3 d)	resolved
MessageBird (Bird)	Degraded performance in FlowBuilder invocations	Minor	11:41	11:52 (11 min)	resolved
Iterable	Delayed data ingestion for some customers	Minor	18:10	21:34 (3.4 h)	resolved
Twilio	SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers	Minor	18:40	21:49 (3.1 h)	resolved
Twilio	MMS Delivery Delays on a Subset of Twilio US Short Codes	Minor	20:02	Nov 7, 2020, 05:01 (9.0 h)	resolved
Unbounce	Email Provider Intermittent Outage	Minor	22:09	Nov 7, 2020, 00:40 (2.5 h)	resolved
Plivo	Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T	Minor	22:43	Nov 7, 2020, 01:30 (2.8 h)	resolved
Snowflake	AWS - Asia Pacific (Sydney): SI-20201106	Minor	23:50	Nov 7, 2020, 01:08 (1.3 h)	resolved
Discord	External Media Proxying	Minor	23:51	Nov 7, 2020, 00:14 (23 min)	resolved
New Relic	Alerts Irregularities for US Region	No impact listed	01:16	01:16 (0 min)	resolved
Segment	Data Processing Delays	No impact listed	03:18	04:34 (1.3 h)	resolved
Twilio	Issue with 500 errors for certain parts of our APIs	No impact listed	12:06	12:06 (0 min)	resolved
Sinch	Operator Notification - 3 Sweden	No impact listed	12:30	12:30 (0 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Gorgias	Ongoing Facebook bug impacting the reception of Messenger attachments	Major	Oct 30, 2020, 21:55	Dec 1, 2020, 19:20 (32 d)	resolved
Twilio	SMS Delivery Delay to Robi Network in Bangladesh	Minor	Nov 4, 2020, 14:36	Nov 9, 2020, 05:51 (5 d)	resolved
Twilio	Subset of WhatsApp Messages Unable to Send Freeform Messages While in a Session	Minor	Nov 5, 2020, 00:29	Nov 9, 2020, 23:03 (5 d)	resolved
Twilio	MMS Delivery Delays Toward US Operators From a Subset of Short Codes	Minor	Nov 5, 2020, 20:03	07:55 (12 h)	resolved
Unbounce	Delay in Conversions and Leads Delivery	Minor	Nov 5, 2020, 22:03	00:09 (2.1 h)	resolved
Lever	Broken Gravatar images require updates	No impact listed	Oct 30, 2020, 21:12	Nov 18, 2020, 16:01 (19 d)	resolved
Jira	Association to OpsGenie in Jira	No impact listed	Nov 4, 2020, 07:18	05:14 (46 h)	resolved
Xero	Some users are experiencing intermittent errors in Xero, WorkflowMax and Xero Practice Manager	No impact listed	Nov 5, 2020, 20:45	03:10 (6.4 h)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - EU-West (London)	Maintenance	00:01	01:00 (59 min)	resolved
Sinch	[Scheduled] Emergency Maintenance for the Internet Service Provider at our EU3 site	Maintenance	00:02	05:02 (5.0 h)	resolved
Close	[Scheduled] Database Maintenance	Maintenance	03:00	03:39 (39 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers	Maintenance	05:01	08:01 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	05:01	08:01 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	05:02	07:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T US	Maintenance	05:02	08:01 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	14:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:00	11:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US and Canada Long Number Provider	Maintenance	06:00	14:00 (8.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers	Maintenance	06:01	14:00 (8.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T Mexico	Maintenance	06:01	12:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, CircleCI, Harness, Twilio, FullStory, MessageBird (Bird), Iterable, Unbounce, Plivo, Snowflake, Discord, New Relic.

Cite this

18 vendor-reported incidents started on 2020-11-06 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

Title: Outages on November 6, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-11-06 00:00 UTC
URL: https://rewindex.com/outages/2020-11-06

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