Outages by dayNovember 25, 2020

Outages on November 25, 2020

UTC day 2020-11-25 (Nov 25, 2020, 00:00 to Nov 25, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

59incidents started

12labelled major or critical

42vendors with a new incident

8still open from earlier days

By vendor label: Critical 7 · Major 5 · Minor 35 · No impact listed 12 · 6 maintenance

Outage events this day

13:00AWS outage · 10 linked vendors, plus 18 other incidents also happening in the same window (not linked)
Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 59

Vendor	Incident	Impact	Started	Resolved	Status
Mux	Dashboard API unavailable	Critical	07:19	08:04 (45 min)	resolved
Bitrise	Sidekiq queue count is high	Critical	12:58	13:30 (32 min)	resolved
Canva	Unable to access canva.com	Critical	13:57	17:36 (3.6 h)	resolved
Red Hat (incl. Quay.io)	registry.connect.redhat.com image pull failures	Critical	15:47	16:27 (40 min)	resolved
HubSpot	Conversations is unavailable for all customers	Critical	16:24	Nov 26, 2020, 14:10 (22 h)	resolved
Matillion	Outage: US Pipeline Scheduling	Critical	16:43	Nov 26, 2020, 10:28 (18 h)	resolved
Smartsheet	WorkApps Unavailable	Critical	17:09	Nov 26, 2020, 00:47 (7.6 h)	resolved
Pusher	Webhooks not being delivered on mt1 cluster	Major	13:33	13:43 (10 min)	resolved
Pipedream	Elevated error rates in workflows	Major	15:16	Nov 26, 2020, 00:10 (8.9 h)	resolved
Grammarly	Grammarly is experiencing a service interruption	Major	15:44	16:57 (1.2 h)	resolved
Courier	Amazon US-EAST-1 Partial Outage	Major	16:12	Nov 26, 2020, 01:22 (9.2 h)	resolved
Vanta	Integration data not updating; Agent data not updating; Agent failing to register	Major	18:30	Nov 26, 2020, 00:13 (5.7 h)	resolved
Twilio	On Call Engineers are Investigating	Minor	03:18	03:39 (21 min)	resolved
Twilio	SMS Delivery Delays and Failures to China Unicom	Minor	07:53	12:45 (4.9 h)	resolved
Monday.com	Temporary issues with our Notifications Tab	Minor	10:00	10:34 (34 min)	resolved
Sinch	Flashcall Degradation - Azerbaijan	Minor	12:29	Nov 27, 2020, 07:06 (43 h)	resolved
CircleCI	Builds that utilize CircleCI runner are not running	Minor	13:29	13:43 (14 min)	resolved
Twilio	Network Latencies Causing Multiple Service Disruptions	Minor	13:42	Nov 27, 2020, 04:16 (39 h)	resolved
LaunchDarkly	Increased error rate in event ingestion	Minor	13:50	Dec 8, 2020, 18:32 (13 d)	resolved
Twilio	Authy Push Authentication is Degraded	Minor	13:59	Nov 26, 2020, 12:08 (22 h)	resolved
Cloudinary	Degraded performance on asset updates and searching	Minor	14:15	Nov 26, 2020, 15:14 (25 h)	resolved
Unbounce	Stats Delay	Minor	14:25	Nov 30, 2020, 22:12 (5 d)	resolved
Mapbox	Delayed live traffic updates on Navigation APIs	Minor	14:27	Nov 26, 2020, 22:31 (32 h)	resolved
Twilio	Customers Unable to Release, Update and Buy Phone Numbers	Minor	14:48	18:00 (3.2 h)	resolved
Twilio	Message Delivery Failures Towards Congo Orange	Minor	15:06	18:29 (3.4 h)	resolved
Mapbox	Live Traffic outage	Minor	15:08	Nov 26, 2020, 15:31 (24 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact	Minor	15:33	17:29 (1.9 h)	resolved
ActiveCampaign	Platform Service Disruption	Minor	15:35	Nov 26, 2020, 01:49 (10 h)	resolved
Smartsheet	Collaboration Features Delayed	Minor	15:51	23:01 (7.2 h)	resolved
Statuspage	Errors with signups, user invites, permission changes	Minor	16:05	Nov 26, 2020, 06:38 (15 h)	resolved
Monday.com	Investigating issues with our automations and integrations	Minor	16:11	Nov 26, 2020, 07:38 (15 h)	resolved
Trello	Trello search indexing is delayed	Minor	16:14	Nov 26, 2020, 15:39 (23 h)	resolved
v0	Delayed Builds and Logs Delivery	Minor	16:24	Nov 26, 2020, 15:19 (23 h)	resolved
Vercel	Delayed Builds and Logs Delivery	Minor	16:24	Nov 26, 2020, 15:19 (23 h)	resolved
Retool	Some queries and page loads experiencing degraded performance	Minor	16:36	17:33 (57 min)	resolved
PyPI (Python Infrastructure)	PyPI Degraded Service	Minor	16:47	22:17 (5.5 h)	resolved
Twilio	Billing Issues Due to Ongoing Network Latencies	Minor	17:01	Nov 27, 2020, 02:00 (33 h)	resolved
Lattice	AWS service issue	Minor	17:01	Nov 26, 2020, 08:11 (15 h)	resolved
PandaDoc	Issue with document creation using Public API	Minor	17:06	17:15 (9 min)	resolved
Twilio	Trunking Call Logs Failing	Minor	18:29	21:44 (3.3 h)	resolved
Smartsheet	App-generated email delays	Minor	19:06	Nov 26, 2020, 00:06 (5.0 h)	resolved
Substack	Some publisher metrics may be delayed or lost	Minor	19:30	Nov 26, 2020, 00:50 (5.3 h)	resolved
MessageBird (Bird)	Failed media uploads in Whatsapp channel, also affecting Inbox	Minor	20:10	22:00 (1.8 h)	resolved
Mapbox	Tilesets API (MTS) jobs experiencing queueing delays	Minor	21:46	Nov 26, 2020, 08:21 (11 h)	resolved
Twilio	MMS Delivery Delays From US Short Codes to AT&T and Verizon	Minor	21:52	Nov 26, 2020, 09:46 (12 h)	resolved
New Relic	Multiple Products - Alerts & UI Irregularities for US Region	Minor	22:14	22:40 (26 min)	resolved
Confluent	AWS us-east-1 provisioning affected by AWS outage	Minor	22:39	Nov 26, 2020, 01:29 (2.8 h)	resolved
Twilio	Flex Dialpad Degradation Caused Stuck Tasks	No impact listed	03:37	03:37 (0 min)	resolved
Typeform	Results and insights are currently degraded - but we're on it, updates to follow!	No impact listed	13:32	13:44 (12 min)	resolved
Jira	Delays and failures	No impact listed	14:29	Nov 27, 2020, 18:25 (2 d)	resolved
Mapbox	Elevated API Errors and High Latency in the Navigation APIs	No impact listed	16:00	16:00 (0 min)	resolved
Opsgenie	Delays and failures	No impact listed	16:13	Nov 26, 2020, 16:37 (24 h)	resolved
Confluence	Delays and failures	No impact listed	16:14	Nov 27, 2020, 20:01 (2 d)	resolved
Xero	AWS outage causing intermittent errors when performing tasks in multiple Xero products	No impact listed	16:42	Nov 26, 2020, 21:53 (29 h)	resolved
Twilio	Trial Accounts not Upgrading with Payment	No impact listed	16:53	16:53 (0 min)	resolved
Heap	Potential Impact from AWS Outage	No impact listed	19:03	Nov 26, 2020, 01:00 (6.0 h)	resolved
Aircall	Network issues with our infrastructure's provider	No impact listed	19:07	Nov 26, 2020, 19:22 (24 h)	resolved
Grain	Highlight clips failing to process due to upstream outage	No impact listed	19:20	Nov 26, 2020, 06:39 (11 h)	resolved
Airtable	Incident 11/25	No impact listed	20:09	Nov 26, 2020, 08:35 (12 h)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment Lata 724 (Chico,CA)	Critical	Nov 24, 2020, 17:35	18:01 (24 h)	resolved
Canva	Unable to access Canva.com	Critical	Nov 24, 2020, 18:13	05:01 (11 h)	resolved
Sinch	Operator Notification - Vodafone Germany	Minor	Nov 23, 2020, 13:25	Dec 3, 2020, 15:25 (10 d)	resolved
MessageBird (Bird)	Operator Notification: Vodafone Germany	Minor	Nov 23, 2020, 14:56	Nov 30, 2020, 12:38 (7 d)	resolved
Twilio	SMS Delays to Vodafone Germany	Minor	Nov 23, 2020, 15:33	Nov 30, 2020, 17:06 (7 d)	resolved
Sinch	MMS Issues - Sprint US	Minor	Nov 24, 2020, 16:15	Nov 26, 2020, 18:15 (2 d)	resolved
Twilio	MMS Delivery Delays on US - Sprint Over a Subset of Short Codes	Minor	Nov 24, 2020, 17:44	15:54 (22 h)	resolved
Figma	Degraded performance	Minor	Nov 24, 2020, 23:51	03:07 (3.3 h)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled maintenance on Plivo SMS	Maintenance	06:04	07:00 (56 min)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T Mexico	Maintenance	06:04	06:15 (11 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - CA Sites	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Nov 26, 2020, 00:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mux, Bitrise, Canva, Red Hat (incl. Quay.io), HubSpot, Matillion, Smartsheet, Pusher, Pipedream, Grammarly, Courier, Vanta.

Cite this

59 vendor-reported incidents started on 2020-11-25 (UTC) across 42 vendors, 12 labelled major or critical by the vendor.

Title: Outages on November 25, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-11-25 00:00 UTC
URL: https://rewindex.com/outages/2020-11-25

All days Outage events Markdown