# Outages on November 25, 2020 (UTC)

> 59 incidents started on November 25, 2020 (UTC) on the status pages Rewindex archives, 12 labelled major or critical by the vendor (Mux, Bitrise, Canva); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-11-25
Last updated: 2020-12-02T13:50:00Z

- Incidents started: 59 (major/critical: 12, other: 47) across 42 vendors
- Still open from earlier days: 8 · Maintenance windows: 6 · Detected outage events: 1
- By vendor impact label: critical 7, major 5, minor 35, none 12
- Previous day with incidents: [2020-11-24](https://rewindex.com/outages/2020-11-24.md) · Next: [2020-11-26](https://rewindex.com/outages/2020-11-26.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [AWS outage](https://rewindex.com/events/2020-11-25-aws): 10 linked vendors, 18 other incidents in the same window (also happening, not linked). Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [Dashboard API unavailable](https://rewindex.com/company/mux/incidents/ggqvmlkwc75c.md) | critical | 2020-11-25 07:19 UTC | 2020-11-25 08:04 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Sidekiq queue count is high](https://rewindex.com/company/bitrise/incidents/9ghfmzczgbqv.md) | critical | 2020-11-25 12:58 UTC | 2020-11-25 13:30 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access canva.com](https://rewindex.com/company/canva/incidents/xsn2jjxq340l.md) | critical | 2020-11-25 13:57 UTC | 2020-11-25 17:36 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [registry.connect.redhat.com image pull failures](https://rewindex.com/company/red-hat/incidents/g156slvcmb0h.md) | critical | 2020-11-25 15:47 UTC | 2020-11-25 16:27 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Conversations is unavailable for all customers](https://rewindex.com/company/hubspot/incidents/r7yg2mcpl395.md) | critical | 2020-11-25 16:24 UTC | 2020-11-26 14:10 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Outage: US Pipeline Scheduling](https://rewindex.com/company/matillion/incidents/4xp71s3jmm5q.md) | critical | 2020-11-25 16:43 UTC | 2020-11-26 10:28 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [WorkApps Unavailable](https://rewindex.com/company/smartsheet/incidents/2y6fvcdrhjgh.md) | critical | 2020-11-25 17:09 UTC | 2020-11-26 00:47 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Webhooks not being delivered on mt1 cluster](https://rewindex.com/company/pusher/incidents/tt0nnpg98m61.md) | major | 2020-11-25 13:33 UTC | 2020-11-25 13:43 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Elevated error rates in workflows](https://rewindex.com/company/pipedream/incidents/n0thqrt2k9s6.md) | major | 2020-11-25 15:16 UTC | 2020-11-26 00:10 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Grammarly is experiencing a service interruption](https://rewindex.com/company/grammarly/incidents/y574bjwxwcc4.md) | major | 2020-11-25 15:44 UTC | 2020-11-25 16:57 UTC | resolved |
| [Courier](https://rewindex.com/company/courier.md) | [Amazon US-EAST-1 Partial Outage](https://rewindex.com/company/courier/incidents/hvrnzsfy7xj4.md) | major | 2020-11-25 16:12 UTC | 2020-11-26 01:22 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Integration data not updating; Agent data not updating; Agent failing to register](https://rewindex.com/company/vanta/incidents/6q60w63nlt8q.md) | major | 2020-11-25 18:30 UTC | 2020-11-26 00:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/dxms9fkr1m6m.md) | minor | 2020-11-25 03:18 UTC | 2020-11-25 03:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to China Unicom](https://rewindex.com/company/twilio/incidents/zyfzd7csbn37.md) | minor | 2020-11-25 07:53 UTC | 2020-11-25 12:45 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Temporary issues with our Notifications Tab](https://rewindex.com/company/monday-com/incidents/hk1fyr32rw89.md) | minor | 2020-11-25 10:00 UTC | 2020-11-25 10:34 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Azerbaijan](https://rewindex.com/company/sinch/incidents/96w4nrrw62fz.md) | minor | 2020-11-25 12:29 UTC | 2020-11-27 07:06 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Builds that utilize CircleCI runner are not running](https://rewindex.com/company/circleci/incidents/w78tmkljn8qs.md) | minor | 2020-11-25 13:29 UTC | 2020-11-25 13:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Network Latencies Causing Multiple Service Disruptions](https://rewindex.com/company/twilio/incidents/8blcrtb2s80d.md) | minor | 2020-11-25 13:42 UTC | 2020-11-27 04:16 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Increased error rate in event ingestion](https://rewindex.com/company/launchdarkly/incidents/zbzb2m7czyfz.md) | minor | 2020-11-25 13:50 UTC | 2020-12-08 18:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy Push Authentication is Degraded](https://rewindex.com/company/twilio/incidents/0svvcdnjnq6y.md) | minor | 2020-11-25 13:59 UTC | 2020-11-26 12:08 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Degraded performance on asset updates and searching](https://rewindex.com/company/cloudinary/incidents/xzdk5n93th51.md) | minor | 2020-11-25 14:15 UTC | 2020-11-26 15:14 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Stats Delay](https://rewindex.com/company/unbounce/incidents/1rnlmprng0xt.md) | minor | 2020-11-25 14:25 UTC | 2020-11-30 22:12 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Delayed live traffic updates on Navigation APIs](https://rewindex.com/company/mapbox/incidents/5s1ss7yzq5v6.md) | minor | 2020-11-25 14:27 UTC | 2020-11-26 22:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unable to Release, Update and Buy Phone Numbers](https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh.md) | minor | 2020-11-25 14:48 UTC | 2020-11-25 18:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message Delivery Failures Towards Congo Orange](https://rewindex.com/company/twilio/incidents/2px5qlr6kvhj.md) | minor | 2020-11-25 15:06 UTC | 2020-11-25 18:29 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Live Traffic outage](https://rewindex.com/company/mapbox/incidents/h7sp0fz050zh.md) | minor | 2020-11-25 15:08 UTC | 2020-11-26 15:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/q8gf9tths7r9.md) | minor | 2020-11-25 15:33 UTC | 2020-11-25 17:29 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform Service Disruption](https://rewindex.com/company/activecampaign/incidents/xycl6dzwwklv.md) | minor | 2020-11-25 15:35 UTC | 2020-11-26 01:49 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Collaboration Features Delayed](https://rewindex.com/company/smartsheet/incidents/nvxb77lv77w2.md) | minor | 2020-11-25 15:51 UTC | 2020-11-25 23:01 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Errors with signups, user invites, permission changes](https://rewindex.com/company/statuspage/incidents/rrwtf47gd9yh.md) | minor | 2020-11-25 16:05 UTC | 2020-11-26 06:38 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations and integrations](https://rewindex.com/company/monday-com/incidents/pw5172bdh9m3.md) | minor | 2020-11-25 16:11 UTC | 2020-11-26 07:38 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello search indexing is delayed](https://rewindex.com/company/trello/incidents/j3lvxdd13npz.md) | minor | 2020-11-25 16:14 UTC | 2020-11-26 15:39 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Builds and Logs Delivery](https://rewindex.com/company/v0/incidents/xpgbnt3wmx5q.md) | minor | 2020-11-25 16:24 UTC | 2020-11-26 15:19 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Builds and Logs Delivery](https://rewindex.com/company/vercel/incidents/xpgbnt3wmx5q.md) | minor | 2020-11-25 16:24 UTC | 2020-11-26 15:19 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Some queries and page loads experiencing degraded performance](https://rewindex.com/company/retool/incidents/02yd5h5h11s5.md) | minor | 2020-11-25 16:36 UTC | 2020-11-25 17:33 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [PyPI Degraded Service](https://rewindex.com/company/pypi/incidents/y9l38rf0wq1h.md) | minor | 2020-11-25 16:47 UTC | 2020-11-25 22:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Billing Issues Due to Ongoing Network Latencies](https://rewindex.com/company/twilio/incidents/9gm4h09bycrm.md) | minor | 2020-11-25 17:01 UTC | 2020-11-27 02:00 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [AWS service issue](https://rewindex.com/company/lattice/incidents/dld28pwb4mmw.md) | minor | 2020-11-25 17:01 UTC | 2020-11-26 08:11 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with document creation using Public API](https://rewindex.com/company/pandadoc/incidents/97grj0kgr7bt.md) | minor | 2020-11-25 17:06 UTC | 2020-11-25 17:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Trunking Call Logs Failing](https://rewindex.com/company/twilio/incidents/05ll157w000b.md) | minor | 2020-11-25 18:29 UTC | 2020-11-25 21:44 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [App-generated email delays](https://rewindex.com/company/smartsheet/incidents/zm4b9hr6bqts.md) | minor | 2020-11-25 19:06 UTC | 2020-11-26 00:06 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Some publisher metrics may be delayed or lost](https://rewindex.com/company/substack/incidents/8kdmdtfflm5k.md) | minor | 2020-11-25 19:30 UTC | 2020-11-26 00:50 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Failed media uploads in Whatsapp channel, also affecting Inbox](https://rewindex.com/company/messagebird-bird/incidents/pz6q80yh8gb1.md) | minor | 2020-11-25 20:10 UTC | 2020-11-25 22:00 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Tilesets API (MTS) jobs experiencing queueing delays](https://rewindex.com/company/mapbox/incidents/2q4jrq4lft1c.md) | minor | 2020-11-25 21:46 UTC | 2020-11-26 08:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays From US Short Codes to AT&T and Verizon](https://rewindex.com/company/twilio/incidents/44p08ld4rcc5.md) | minor | 2020-11-25 21:52 UTC | 2020-11-26 09:46 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Multiple Products - Alerts & UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/1pxw03f37pjx.md) | minor | 2020-11-25 22:14 UTC | 2020-11-25 22:40 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [AWS us-east-1 provisioning affected by AWS outage](https://rewindex.com/company/confluent/incidents/pc70lgbr44ct.md) | minor | 2020-11-25 22:39 UTC | 2020-11-26 01:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Dialpad Degradation Caused Stuck Tasks](https://rewindex.com/company/twilio/incidents/v238rmd2fjyq.md) | none | 2020-11-25 03:37 UTC | 2020-11-25 03:37 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Results and insights are currently degraded - but we're on it, updates to follow!](https://rewindex.com/company/typeform/incidents/4ppx2143tst9.md) | none | 2020-11-25 13:32 UTC | 2020-11-25 13:44 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Delays and failures](https://rewindex.com/company/jira/incidents/x5yqyntc3kys.md) | none | 2020-11-25 14:29 UTC | 2020-11-27 18:25 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated API Errors and High Latency in the Navigation APIs](https://rewindex.com/company/mapbox/incidents/0h7ylwwhckcx.md) | none | 2020-11-25 16:00 UTC | 2020-11-25 16:00 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Delays and failures](https://rewindex.com/company/opsgenie/incidents/tbnr4887z19n.md) | none | 2020-11-25 16:13 UTC | 2020-11-26 16:37 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Delays and failures](https://rewindex.com/company/confluence/incidents/8nsyc33w9c0c.md) | none | 2020-11-25 16:14 UTC | 2020-11-27 20:01 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AWS outage causing intermittent errors when performing tasks in multiple Xero products](https://rewindex.com/company/xero/incidents/5gfjhwg2y4qj.md) | none | 2020-11-25 16:42 UTC | 2020-11-26 21:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Trial Accounts not Upgrading with Payment](https://rewindex.com/company/twilio/incidents/40xk4zcjx494.md) | none | 2020-11-25 16:53 UTC | 2020-11-25 16:53 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Potential Impact from AWS Outage](https://rewindex.com/company/heap/incidents/g2rchcd6z3s8.md) | none | 2020-11-25 19:03 UTC | 2020-11-26 01:00 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Network issues with our infrastructure's provider](https://rewindex.com/company/aircall/incidents/zf5rdnzxvxt5.md) | none | 2020-11-25 19:07 UTC | 2020-11-26 19:22 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Highlight clips failing to process due to upstream outage](https://rewindex.com/company/grain/incidents/p2vq67klskpl.md) | none | 2020-11-25 19:20 UTC | 2020-11-26 06:39 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident 11/25](https://rewindex.com/company/airtable/incidents/0ghwhy6w6ctv.md) | none | 2020-11-25 20:09 UTC | 2020-11-26 08:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment Lata 724 (Chico,CA)](https://rewindex.com/company/bandwidth/incidents/xsn985tyt08b.md) | critical | 2020-11-24 17:35 UTC | 2020-11-25 18:01 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva.com](https://rewindex.com/company/canva/incidents/8tbcwzp536qz.md) | critical | 2020-11-24 18:13 UTC | 2020-11-25 05:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Vodafone Germany](https://rewindex.com/company/sinch/incidents/mrdgnls46x96.md) | minor | 2020-11-23 13:25 UTC | 2020-12-03 15:25 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Operator Notification: Vodafone Germany](https://rewindex.com/company/messagebird-bird/incidents/757jtpsjqrj4.md) | minor | 2020-11-23 14:56 UTC | 2020-11-30 12:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delays to Vodafone Germany](https://rewindex.com/company/twilio/incidents/6p6s5zbc39k8.md) | minor | 2020-11-23 15:33 UTC | 2020-11-30 17:06 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [MMS Issues - Sprint US](https://rewindex.com/company/sinch/incidents/4chp0pp2wds6.md) | minor | 2020-11-24 16:15 UTC | 2020-11-26 18:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US - Sprint Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/3jhx2l3r4x2n.md) | minor | 2020-11-24 17:44 UTC | 2020-11-25 15:54 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Degraded performance](https://rewindex.com/company/figma/incidents/h246jg5sr98l.md) | minor | 2020-11-24 23:51 UTC | 2020-11-25 03:07 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled maintenance on Plivo SMS](https://rewindex.com/company/plivo/incidents/3dmnfwq3lcsg.md) | maintenance | 2020-11-25 06:04 UTC | 2020-11-25 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/0vgcgn7235b9.md) | maintenance | 2020-11-25 06:04 UTC | 2020-11-25 06:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tsxcpgt9w5ln.md) | maintenance | 2020-11-25 07:00 UTC | 2020-11-25 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fp6vhykdt01c.md) | maintenance | 2020-11-25 07:00 UTC | 2020-11-25 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - CA Sites](https://rewindex.com/company/sinch/incidents/3bwnvdrpyync.md) | maintenance | 2020-11-25 08:00 UTC | 2020-11-25 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/vjrsy2z3jj4s.md) | maintenance | 2020-11-25 20:00 UTC | 2020-11-26 00:00 UTC | resolved |

## Cite this

59 vendor-reported incidents started on 2020-11-25 (UTC) across 42 vendors, 12 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-11-25
- Citation: Rewindex daily outage roundup, “Outages on November 25, 2020” (2020-11-25 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-11-25 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 25, 2020 (2020-11-25)](https://rewindex.com/outages/2020-11-25)`


---
Canonical: https://rewindex.com/outages/2020-11-25 · Markdown: https://rewindex.com/outages/2020-11-25.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:10.025Z