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CompaniesSmartsheetMonthly reportsNovember 2020

Smartsheet in November 2020: incidents, uptime and changes

9incidents posted
2labelled major or critical
98.50%free of major/critical
97.27%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 48 min, incident time 19 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 4 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
WorkApps UnavailableCritical7.6 hresolved11-25
Dynamic View UnavailableCritical3.2 hresolved11-30

Other incidents 7

IncidentImpactStartedDurationStatusDay
Messaging App Notification DelaysNo impact listed2.1 hresolved11-03
Login Issues with Data UploaderNo impact listed2.0 hresolved11-03
Error in Dynamic ViewMinor5.3 hresolved11-04
Bridge Workflow DelaysNo impact listed2.0 hresolved11-20
Messaging App DelaysMinor2.2 hresolved11-20
Collaboration Features DelayedMinor7.2 hresolved11-25
App-generated email delaysMinor5.0 hresolved11-25

Cite this

Smartsheet posted 9 status incidents in November 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in November 2020
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2020/11

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