Outages by dayNovember 4, 2020

Outages on November 4, 2020

UTC day 2020-11-04 (Nov 4, 2020, 00:00 to Nov 4, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

7labelled major or critical

12vendors with a new incident

5still open from earlier days

By vendor label: Critical 4 · Major 3 · Minor 9 · No impact listed 1 · 5 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
RevenueCat	Apple Verify Receipt endpoint consistently failing	Critical	12:58	14:13 (1.3 h)	resolved
Red Hat (incl. Quay.io)	connect.redhat.com-OPEN Training System	Critical	14:15	14:39 (24 min)	resolved
Red Hat (incl. Quay.io)	Connect Cert Workflow	Critical	17:47	21:13 (3.4 h)	resolved
Red Hat (incl. Quay.io)	Customer Portal Downloads Incident	Critical	19:48	20:24 (36 min)	resolved
JFrog	Degraded performance AWS EUW1 region	Major	05:26	16:56 (12 h)	resolved
Datadog	Delayed event processing	Major	07:03	07:12 (9 min)	resolved
Figma	Problems loading Figma	Major	22:39	22:52 (13 min)	resolved
Render	API & Dashboard instability	Minor	02:42	02:59 (17 min)	resolved
Opsgenie	Partial outage on the service-team association	Minor	07:44	12:56 (5.2 h)	resolved
Twilio	SMS Delivery Delay to Robi Network in Bangladesh	Minor	14:36	Nov 9, 2020, 05:51 (5 d)	resolved
Help Scout	Search and Folder Issues	Minor	14:50	15:32 (42 min)	resolved
Smartsheet	Error in Dynamic View	Minor	16:29	21:49 (5.3 h)	resolved
Klaviyo	Issue Leading to Elevated Bounce Rates	Minor	16:30	19:36 (3.1 h)	resolved
Twilio	A subset of Twilio Inbound Phone Numbers in Brazil are Failing	Minor	19:06	21:03 (1.9 h)	resolved
Twilio	Suspended Account not Reactivating after Payment is Made	Minor	20:42	Nov 5, 2020, 00:42 (4.0 h)	resolved
Twilio	SMS Delivery Delays to Multiple MTN Networks in Africa	Minor	22:35	Nov 5, 2020, 14:24 (16 h)	resolved
Jira	Association to OpsGenie in Jira	No impact listed	07:18	Nov 6, 2020, 05:14 (46 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Gorgias	Ongoing Facebook bug impacting the reception of Messenger attachments	Major	Oct 30, 2020, 21:55	Dec 1, 2020, 19:20 (32 d)	resolved
JFrog	Degraded performance for small subset of customers in AWS EUW1 region	Major	Nov 3, 2020, 13:24	01:26 (12 h)	resolved
Twilio	SMS Delivery Delays to Bangladesh	Minor	Nov 3, 2020, 09:35	07:08 (22 h)	resolved
Heap	Temporary Data Latency	Minor	Nov 3, 2020, 22:43	03:29 (4.8 h)	resolved
Lever	Broken Gravatar images require updates	No impact listed	Oct 30, 2020, 21:12	Nov 18, 2020, 16:01 (19 d)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] DLS Maintenance - LAX Data Center	Maintenance	02:00	07:01 (5.0 h)	resolved
Bandwidth	[Scheduled] Canadian Voice Maintenance	Maintenance	03:00	13:00 (10 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 626 - St. Cloud, MN	Maintenance	06:00	12:00 (6.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign for Salesforce v4.18 Push Upgrade (Sandbox Orgs)	Maintenance	18:01	19:30 (1.5 h)	resolved
Twilio	[Scheduled] UAE SMS Carrier Partner Maintenance	Maintenance	20:00	Nov 5, 2020, 02:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: RevenueCat, Red Hat (incl. Quay.io), JFrog, Datadog, Figma, Render, Opsgenie, Twilio, Help Scout, Smartsheet, Klaviyo, Jira.

Cite this

17 vendor-reported incidents started on 2020-11-04 (UTC) across 12 vendors, 7 labelled major or critical by the vendor.

Title: Outages on November 4, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-11-04 00:00 UTC
URL: https://rewindex.com/outages/2020-11-04

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