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CompaniesSmartsheetMonthly reportsOctober 2020

Smartsheet in October 2020: incidents, uptime and changes

6incidents posted
2labelled major or critical
98.88%free of major/critical
97.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 18 min, incident time 17 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Microsoft Dynamics 365 Connector Workflows ErrorsCritical3.2 hresolved10-09
Admin Center UnavailableCritical5.1 hresolved10-29

Other incidents 4

IncidentImpactStartedDurationStatusDay
Smartsheet Intermittently UnavailableMinor2.5 hresolved10-07
Messaging Apps Intermittently UnavailableMinor4.4 hresolved10-09
Account Suspension Error MessagesNo impact listed3.6 hresolved10-09
Issues with FormsMinor2.5 hresolved10-15

Maintenance 1

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Smartsheet posted 6 status incidents in October 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in October 2020
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2020/10

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