rewindex

Outages by dayOctober 15, 2020

Outages on October 15, 2020

UTC day 2020-10-15 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started
5labelled major or critical
20vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 20 · No impact listed 6 · 18 maintenance

Incidents started this day 31

VendorIncidentImpactStartedResolvedStatus
GorgiasSome emails are not coming inCritical (14 h)resolved
Linode (Akamai)Connectivity Issues - SingaporeMajor (2.0 h)resolved
GorgiasIssue with Microsoft Graph API impacts Outlook integrationMajor (4 d)resolved
MailgunNumber of customer domains are suspended incorrectlyMajor (3.4 h)resolved
Muxlive.mux.com RTMP entry point unavailableMajor (1.6 h)resolved
TwilioOutbound SMS Delivery Failures to Vodafone India(Goa & Maharashtra circle)Minor (20 h)resolved
MailjetError message at login for some usersMinor (7.3 h)resolved
PlivoOutbound SMS failures/delays towards India phone numbersMinor (26 h)resolved
PlivoOutbound SMS failures/delays towards India phone numbersMinor (26 h)resolved
ContentstackContentstack Publishing : Delay in processingMinor (9 min)resolved
DNSimpleLet's Encrypt certificates issuance and renewals delayedMinor (4.4 h)resolved
SmartsheetIssues with FormsMinor (2.5 h)resolved
KlaviyoDelays in Flow Triggering and segmentation, Elevated API Errors and Intermittent Application Page Load IssuesMinor (26 h)resolved
TwilioConsole Phone Numbers Search by Capabilities FailuresMinor (10 h)resolved
PlivoInbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MIMinor (18 h)resolved
PlivoInbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MIMinor (18 h)resolved
TwilioSMS Delivery Report Delays when sending to US Verizon on Twilio Short CodesMinor (9 min)resolved
HarnessApplication SlownessMinor (23 min)resolved
TwilioWhatsApp Sandbox Number Messaging Functionality DegradedMinor (8.7 h)resolved
BigCommerceIssue with refunds endpointMinor (48 min)resolved
OptimizelyFIND Incident - EU Region (EU-PROD08 - V1)Minor (4.9 h)resolved
TwilioInbound SMS Delays to Subset of Twilio US and Canadian Long CodesMinor (3.4 h)resolved
TwilioSuper SIM Network Connectivity IssuesMinor (2.8 h)resolved
MessageBird (Bird)Degraded performance in the Programmable Conversations (Twitter API)Minor (42 min)resolved
Linode (Akamai)DNS Resolution ErrorsMinor (5.5 h)resolved
SegmentIntermittent elevated app latencyNo impact listed (2.6 h)resolved
TypeformResolved - User admin panel - Error when duplicating formsNo impact listed (0 min)resolved
JFrogOutage affecting a subset of customers in AWS USE1No impact listed (0 min)resolved
BandwidthBandwidth Local Market Impairment - 344 - Saginaw, MINo impact listed (18 h)resolved
LeverLever Chrome extension temporarily unavailable to downloadNo impact listed (4 d)resolved
TwilioAutomated Alert: Minimal Customer ImpactNo impact listed (41 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
TwilioSMS Delivery Failures on Brazil ClaroMinor (24 h)resolved
TwilioMMS Delivery Delays on US Short CodesMinor (31 h)resolved
MezmoInvestigation on slow ingestionsMinor (5 d)resolved
TwilioSMS Delivery Report Delays When Sending to US Carriers From a Subset of Twilio Long CodesMinor (4.0 h)resolved
TwilioInbound SMS Delays to Subset of Twilio US and Canadian Long CodesMinor (4.0 h)resolved
StitchXero Integration Extraction Schedules LaggingMinor (1.2 h)resolved
SnowflakeAWS - US East2 (Ohio)- SI:20201014No impact listed (7.8 h)resolved
ConfluentService degradation in AWS us-east-1No impact listed (33 h)resolved

Maintenance 18

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] HTTP MMS Messaging Maintenance - Introduction of New IPsMaintenance (1.0 h)resolved
Sinch[Scheduled] Sinch Legacy Atlas HTTPSMS: Gateway FQDN Migration Notice 2Maintenance (1.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbersMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&TMaintenance (6.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - ATL Data CenterMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&T USMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbersMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Netlify[Scheduled] Potential downtime for Git Gateway and Identity logins and signupsMaintenance (14 min)resolved
Sinch[Scheduled] Planned Emergency Maintenance - MMSMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (10 h)resolved
Linode (Akamai)[Scheduled] Emergency Network Maintenance - AP South (Singapore)Maintenance (1.0 h)resolved
Sinch[Scheduled] Emergency Maintenance - TurkeyMaintenance (30 min)resolved
Linode (Akamai)[Scheduled] Emergency Network Maintenance - AP South (Singapore)Maintenance (2.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, Linode (Akamai), Mailgun, Mux, Twilio, Mailjet, Plivo, Contentstack, DNSimple, Smartsheet, Klaviyo, Harness.

Cite this

31 vendor-reported incidents started on 2020-10-15 (UTC) across 20 vendors, 5 labelled major or critical by the vendor.

Title
Outages on October 15, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-15

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