CompaniesGorgiasMonthly reportsOctober 2020
Gorgias in October 2020: incidents, uptime and changes
4incidents posted
4labelled major or critical
83.08%free of major/critical
83.08%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5.2 days, incident time 5.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some emails are not coming in | Critical | 14 h | resolved | 10-15 | |
| Issue with Facebook notifications impacting Facebook comments creation on the Helpdesk | Major | 1.3 h | resolved | 10-06 | |
| Issue with Microsoft Graph API impacts Outlook integration | Major | 4 d | resolved | 10-15 | |
| Ongoing Facebook bug impacting the reception of Messenger attachments | Major | 32 d | resolved | 10-30 |
Cite this
Gorgias posted 4 status incidents in October 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in October 2020
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2020/10