CompaniesGorgiasMonthly reportsSeptember 2020
Gorgias in September 2020: incidents, uptime and changes
4incidents posted
1labelled major or critical
99.21%free of major/critical
98.52%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 40 min, incident time 10 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Outlook is down | Major | 5.7 h | resolved | 09-28 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Increased error rate with some operations in the helpdesk | Minor | 4.2 h | resolved | 09-16 | |
| Facebook services are experiencing some issues which are impacting Facebook Integrations on the helpdesk | Minor | 27 min | resolved | 09-17 | |
| High latency to access the helpdesk | Minor | 19 min | resolved | 09-24 |
Cite this
Gorgias posted 4 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in September 2020
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2020/09