rewindex

Outages by daySeptember 28, 2020

Outages on September 28, 2020

UTC day 2020-09-28 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started
18labelled major or critical
25vendors with a new incident
8still open from earlier days

By vendor label: Critical 6 · Major 12 · Minor 8 · No impact listed 5 · 9 maintenance

Incidents started this day 31

VendorIncidentImpactStartedResolvedStatus
TrelloTrello is slow or unavailableCritical (1.7 h)resolved
WorkOSPlatform ErrorsCritical (12 min)resolved
Red Hat (incl. Quay.io)Red Hat SSOCritical (6.5 h)resolved
CanvaCan’t find Canva app on Google Play StoreCritical (1.1 h)resolved
Dropbox SignHelloSign/Fax site slownessCritical (3.6 h)resolved
Box[Outage] Issue Loading Box SiteCritical (0 min)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMajor (29 h)resolved
BitbucketRepository variables unavailableMajor (1.3 h)resolved
SnowflakeAZURE - US (All Deployments) - SI:20200928Major (2.8 h)resolved
DialpadMicrosoft Authentication OutageMajor (2.3 h)resolved
HubSpotHubSpot is unable to properly connect to Office 365 inboxesMajor (18 min)resolved
GorgiasOutlook is downMajor (5.7 h)resolved
HubSpotHubSpot is unable to properly connect to Office 365 inboxesMajor (2.1 h)resolved
ConfluenceLogin / Signup with Microsoft not workingMajor (1.4 h)resolved
JiraLogin / Signup with Microsoft not workingMajor (1.4 h)resolved
TrelloLogin / Signup with Microsoft not workingMajor (1.4 h)resolved
BitbucketLogin / Signup with Microsoft not workingMajor (1.4 h)resolved
OpsgenieLogin / Signup with Microsoft not workingMajor (1.4 h)resolved
TwilioSMS Delivery Failure To Airtel NigeriaMinor (3.7 h)resolved
TwilioSMS Delivery Delays to Poste Mobile in ItalyMinor (13 h)resolved
Monday.comInvestigating issues with our Activity LogMinor (29 min)resolved
MessageBird (Bird)SMS service is experiencing problemsMinor (34 min)resolved
TwilioMMS Delivery Delays for a Subset of US Twilio Short CodesMinor (8.3 h)resolved
AmplitudeData Processing DelayMinor (7.6 h)resolved
GitHub CopilotIncident on 2020-09-28 21:57 UTCMinor (2.6 h)resolved
GitHubIncident on 2020-09-28 21:57 UTCMinor (2.6 h)resolved
OptimizelyFind Incident - EU Region (EMEA07)No impact listed (5.4 h)resolved
New RelicMobile Metrics Data Missing for US RegionNo impact listed (0 min)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (24 min)resolved
SinchService disruption - Rogers Wireless and Fido Canada [Retroactive]No impact listed (0 min)resolved
BugsnagDelays in mobile event processingNo impact listed (13 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 626 - St Cloud, MNCritical (40 h)resolved
JFrogOutage in AWS USE1 Virginia regionMajor (48 h)resolved
PlivoInbound call failures towards multiple regions in the US.Minor (3 d)resolved
PlivoInbound call failures towards multiple regions in the US.Minor (3 d)resolved
PlivoInbound call failure towards US phone numbers in St Cloud, MN.Minor (3 d)resolved
PlivoInbound call failure towards US phone numbers in St Cloud, MN.Minor (3 d)resolved
TwilioInbound Voice Calls to Canada, Missing AudioMinor (2.2 h)resolved
BandwidthBandwidth Local Market Impairment - Multiple MarketsNo impact listed (3 d)resolved

Maintenance 9

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US and Canada phone numbers : T-MobileMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-Mobile USMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US and Canada Long Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] Sinch Emergency Maintenance - (EU) Legacy Atlas SMPPMaintenance (15 min)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2 RussiaMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Trello, WorkOS, Red Hat (incl. Quay.io), Canva, Dropbox Sign, Box, Klaviyo, Bitbucket, Snowflake, Dialpad, HubSpot, Gorgias.

Cite this

31 vendor-reported incidents started on 2020-09-28 (UTC) across 25 vendors, 18 labelled major or critical by the vendor.

Title
Outages on September 28, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-09-28

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