New Relic: Mobile Metrics Data Missing for US Region
Timeline of updates
- resolved
Between 9/25 21:00 and 9/28 16:00 UTC, some customers experienced missing mobile metric data. Data will not be recovered. We’ve resolved the issue with mobile metric data for the US region. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-09-28 17:49 UTC, resolved after 0 min, 1 update(s).
- Title
- Mobile Metrics Data Missing for US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/6l9tt611q796
New Relic profileRecent New Relic incidentsAll outages on September 28, 2020New Relic in September 2020MarkdownJSON