CompaniesNew RelicMonthly reportsSeptember 2020
New Relic in September 2020: incidents, uptime and changes
Vendor-reported outage time 24 min, incident time 17 h 21 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 7 · No impact listed 5
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Explorer's Hub(Community Forum) Unavailable. | Major | 24 min | resolved | 09-29 |
Other incidents 12
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| US Region Query Builder intermittent errors | No impact listed | 30 min | resolved | 09-07 | |
| UI Irregularities for US Region | Minor | 1.8 h | resolved | 09-10 | |
| US Region UI errors and Alerts notifications | No impact listed | 1.1 h | resolved | 09-11 | |
| Event Export Lag | Minor | 2.2 h | resolved | 09-13 | |
| Infrastructure Alerts in the US region - False Host Not Reporting | Minor | 9.8 h | resolved | 09-16 | |
| Historical APM Data Missing | No impact listed | 0 min | resolved | 09-21 | |
| Alerts and Data Delays for US Region | Minor | 1.6 h | resolved | 09-22 | |
| New Relic Login Irregularities | No impact listed | 4.2 h | resolved | 09-22 | |
| Alerts and Data Delays for US Region | Minor | 50 min | resolved | 09-23 | |
| Full Stack Observability UI Delays for US Region | Minor | 8 min | resolved | 09-25 | |
| Logging API Endpoint Irregularities in the US Region | Minor | 35 min | resolved | 09-26 | |
| Mobile Metrics Data Missing for US Region | No impact listed | 0 min | resolved | 09-28 |
Maintenance 1
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Cite this
New Relic posted 13 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- New Relic in September 2020
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/2020/09