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New Relic: Logging API Endpoint Irregularities in the US Region

MinorStatus: resolvedStarted Resolved (35 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 19:00 UTC September 25th and 01:36 UTC Saturday, September 26th, some customers experienced errors accessing the Logs API Endpoint due to an issue with an upstream provider resulting in gaps in data and missed alert notifications for Logs. Data will not be recovered. We’ve resolved the issue with Logs API Endpoint and Alerts in the US Region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-09-26 01:15 UTC, resolved after 35 min, 1 update(s).

Title
Logging API Endpoint Irregularities in the US Region
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/1q35ks61gq02

New Relic profileRecent New Relic incidentsAll outages on September 26, 2020New Relic in September 2020MarkdownJSON