# New Relic: Logging API Endpoint Irregularities in the US Region

> New Relic status incident “Logging API Endpoint Irregularities in the US Region” on 2020-09-26: impact minor (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/1q35ks61gq02
Last updated: 2020-09-26T01:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-26 01:15 UTC · Resolved: 2020-09-26 01:50 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/1q35ks61gq02](https://status.newrelic.com/incidents/1q35ks61gq02)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-09-26 01:50 UTC: Between 19:00 UTC September 25th and 01:36 UTC Saturday, September 26th, some customers experienced errors accessing the Logs API Endpoint due to an issue with an upstream provider resulting in gaps in data and missed alert notifications for Logs. Data will not be recovered. We’ve resolved the issue with Logs API Endpoint and Alerts in the US Region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-09-26 01:15 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/1q35ks61gq02
- Citation: New Relic, “Logging API Endpoint Irregularities in the US Region” (2020-09-26 01:15 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/1q35ks61gq02 (CC BY 4.0).
- Markdown link: `[New Relic: Logging API Endpoint Irregularities in the US Region (2020-09-26)](https://rewindex.com/company/new-relic/incidents/1q35ks61gq02)`


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Canonical: https://rewindex.com/company/new-relic/incidents/1q35ks61gq02 · Markdown: https://rewindex.com/company/new-relic/incidents/1q35ks61gq02.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/1q35ks61gq02 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:37:29.443Z