CompaniesNew RelicMonthly reportsOctober 2020
New Relic in October 2020: incidents, uptime and changes
Vendor-reported outage time 3 h 2 min, incident time 13 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 9 · No impact listed 2
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| EU Region Unavailability | Major | 1.9 h | resolved | 10-23 | |
| New Relic Unavailability | Major | 1.1 h | resolved | 10-30 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Synthetics Latency in EU Region | No impact listed | 0 min | resolved | 10-07 | |
| Infrastructure and NRQL Alert Delays | Minor | 2.8 h | resolved | 10-10 | |
| Delays in Synthetics Checks and X-Ray data in Distributed Tracing | No impact listed | 0 min | resolved | 10-10 | |
| Chart and Dashboard Irregularities in US Region | Minor | 7 min | resolved | 10-19 | |
| Serverless and AWS Lambda Integration UI and Alert Irregularities in US Region | Minor | 24 min | resolved | 10-19 | |
| Synthetics Latency in EU Region | Minor | 48 min | resolved | 10-21 | |
| NRQL Alert Irregularities in the US Region | Minor | 1.1 h | resolved | 10-22 | |
| Synthetics Alerts Irregularities for US Region | Minor | 43 min | resolved | 10-26 | |
| Infrastructure UI/Alerts Irregularities for US Region | Minor | 11 min | resolved | 10-27 | |
| Alerts Irregularities for US Region | Minor | 2.7 h | resolved | 10-27 | |
| Alerts/UI Unavailable for US Region | Minor | 1.6 h | resolved | 10-28 |
Cite this
New Relic posted 13 status incidents in October 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- New Relic in October 2020
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/2020/10