Outages by dayOctober 23, 2020

Outages on October 23, 2020

UTC day 2020-10-23 (Oct 23, 2020, 00:00 to Oct 23, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

5labelled major or critical

14vendors with a new incident

7still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 15 · No impact listed 5 · 8 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
RevenueCat	SSL Certificate Issues	Critical	12:00	13:09 (1.1 h)	resolved
New Relic	EU Region Unavailability	Major	12:30	14:26 (1.9 h)	resolved
Opsgenie	Mobile Application is not accesible	Major	13:00	13:00 (0 min)	resolved
Linode (Akamai)	Service Issue - Backups (Atlanta)	Major	15:07	21:08 (6.0 h)	resolved
CircleCI	macOS jobs failing	Major	19:04	19:26 (22 min)	resolved
Sinch	Delivery issues - MMS LN and TFN	Minor	03:09	08:22 (5.2 h)	resolved
Twilio	SMS Delivery Delays to Telnor Pakistan	Minor	08:31	13:22 (4.8 h)	resolved
Netlify	Identity Elevated Error Rate	Minor	09:12	10:50 (1.6 h)	resolved
Twilio	One Way Audio issue affecting Inbound calls to some Twilio UK Numbers	Minor	10:55	15:58 (5.0 h)	resolved
Twilio	SMS Delivery Delays to networks in China	Minor	11:30	15:59 (4.5 h)	resolved
CircleCI	Investigating possible delays in starting Workflows	Minor	12:51	13:20 (29 min)	resolved
SparkPost	Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only)	Minor	15:11	16:31 (1.3 h)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	18:03	Oct 25, 2020, 14:32 (44 h)	resolved
Twilio	SMS Delivery Delays to Tanzania Vodacom	Minor	19:07	23:40 (4.5 h)	resolved
Sinch	Sinch Operator Notification - Sprint MMS	Minor	19:32	Oct 24, 2020, 03:40 (8.1 h)	resolved
Heap	App unavailability	Minor	19:42	20:01 (19 min)	resolved
Twilio	Intermittent Errors in Twilio Studio for a Subset of Flows	Minor	20:32	21:41 (1.1 h)	resolved
Linode (Akamai)	Service Maintenance - Object Storage (Frankfurt)	Minor	20:40	Oct 25, 2020, 02:36 (30 h)	resolved
Twilio	MMS Delivery Delays on a Subset of Twilio Short Codes to US Verizon	Minor	21:19	23:41 (2.4 h)	resolved
Twilio	Subset of Inbound Messages Failing When Message Redaction is Enabled	Minor	22:11	Oct 24, 2020, 02:28 (4.3 h)	resolved
CircleCI	Some builds inadvertently failed with "no configuration was found" errors	No impact listed	10:00	10:00 (0 min)	resolved
Heap	Account Health Analysis Partial Query Unavailability	No impact listed	16:32	19:19 (2.8 h)	resolved
Bitrise	Brew Folder Permission Issue	No impact listed	19:14	23:01 (3.8 h)	resolved
Expo	Push notification receipts are not being saved	No impact listed	21:09	21:12 (3 min)	resolved
InfluxData (InfluxDB Cloud)	Unable to login to cloud2.influxdata.com	No impact listed	22:29	Oct 24, 2020, 00:46 (2.3 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Connectivity Issue - Atlanta	Critical	Oct 22, 2020, 22:02	Oct 24, 2020, 02:32 (29 h)	resolved
Lever	Lever to ADP integration outage	Minor	Oct 20, 2020, 23:25	17:12 (3 d)	resolved
Twilio	Flex Insights Login Issue	Minor	Oct 22, 2020, 11:22	Oct 24, 2020, 05:41 (42 h)	resolved
Heap	Temporary Data Latency	Minor	Oct 22, 2020, 20:02	06:11 (10 h)	resolved
Mailgun	Message processing delays for batches and mailing lists	Minor	Oct 22, 2020, 20:26	03:10 (6.7 h)	resolved
Twilio	MMS Delivery Delays on Subset of Twilio Short Codes To US AT&T	Minor	Oct 22, 2020, 22:26	17:39 (19 h)	resolved
Sinch	Delivery issues - Asia Cell Iraq	No impact listed	Oct 22, 2020, 09:15	00:30 (15 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Braze	[Scheduled] US-03 Network Maintenance	Maintenance	03:00	04:35 (1.6 h)	resolved
Braze	[Scheduled] US-04 Network Maintenance	Maintenance	03:00	04:35 (1.6 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:00	06:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Proxy Maintenance - Bandwidth 7	Maintenance	04:00	05:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Verizon US	Maintenance	05:15	Oct 24, 2020, 04:00 (23 h)	resolved
Sinch	[Scheduled] Country notification - France	Maintenance	06:00	13:58 (8.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile	Maintenance	19:31	20:30 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: RevenueCat, New Relic, Opsgenie, Linode (Akamai), CircleCI, Sinch, Twilio, Netlify, SparkPost, Klaviyo, Heap, Bitrise.

Cite this

25 vendor-reported incidents started on 2020-10-23 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title: Outages on October 23, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-10-23 00:00 UTC
URL: https://rewindex.com/outages/2020-10-23

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