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CompaniesSparkPostMonthly reportsOctober 2020

SparkPost in October 2020: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
99.35%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 5 · No impact listed 2

Incidents 7

IncidentImpactStartedDurationStatusDay
Elevated API latency for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor2.0 hresolved10-14
Elevated Error Rate in Events APIMinor0 minresolved10-16
False alarm - two incidents related to outbound message delivery were posted at 13:45 ET today in errorNo impact listed0 minresolved10-16
Metrics Data Slightly DelayedMinor22 minresolved10-21
Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor1.3 hresolved10-23
Elevated 5xx API error rates, increased latency, and delayed data for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor1.1 hresolved10-26
Increased delay rate on messages to yahoo.com, aol.com and other Verizon Media domainsNo impact listed1.0 hresolved10-27

Maintenance 1

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Cite this

SparkPost posted 7 status incidents in October 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
SparkPost in October 2020
Vendor
SparkPost
Date
URL
https://rewindex.com/company/sparkpost/2020/10

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