Outages by dayOctober 27, 2020

Outages on October 27, 2020

UTC day 2020-10-27 (Oct 27, 2020, 00:00 to Oct 27, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

9labelled major or critical

22vendors with a new incident

4still open from earlier days

By vendor label: Critical 1 · Major 8 · Minor 17 · No impact listed 3 · 10 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Incident-134	Critical	10:16	11:56 (1.7 h)	resolved
WorkOS	Platform Errors	Major	00:29	01:23 (54 min)	resolved
Xero	Some users are unable to import data from Xero organisations to tax forms in AU and NZ Tax	Major	00:58	02:27 (1.5 h)	resolved
MessageBird (Bird)	LiveChat Widget unavailable	Major	09:23	10:25 (1.0 h)	resolved
MessageBird (Bird)	Dashboard / Customer Interface unavailable	Major	09:53	10:31 (38 min)	resolved
Sanity	Increased error rates	Major	12:29	12:46 (17 min)	resolved
Buildkite	Repository configuration page outage	Major	20:03	20:27 (24 min)	resolved
Dropbox	Live support may be unavailable	Major	20:42	Oct 28, 2020, 00:06 (3.4 h)	resolved
Squarespace	Issues editing page sections within some sites	Major	23:24	Oct 28, 2020, 00:48 (1.4 h)	resolved
Twilio	SMS Delivery Failures to Libya - AL MADAR Telecomm Company	Minor	00:23	17:24 (17 h)	resolved
Twilio	Inbound SMS Delivery Delays to UK Domestic Longcodes	Minor	01:32	03:20 (1.8 h)	resolved
Plivo	Delivery delay on inbound and outbound short-code SMS towards US phone numbers: Sprint	Minor	07:15	08:18 (1.1 h)	resolved
Discord	latency loading servers	Minor	12:02	12:49 (47 min)	resolved
DNSimple	Standard SSL Certificate Processing Delays	Minor	12:38	17:33 (4.9 h)	resolved
Unbounce	Unable to download/upload pages	Minor	13:07	13:26 (19 min)	resolved
Twilio	Super SIM Network Connectivity Issues	Minor	13:50	16:38 (2.8 h)	resolved
MessageBird (Bird)	Issue delivering outbound Facebook Messenger messages via Inbox	Minor	15:56	16:49 (53 min)	resolved
New Relic	Infrastructure UI/Alerts Irregularities for US Region	Minor	15:58	16:09 (11 min)	resolved
New Relic	Alerts Irregularities for US Region	Minor	16:23	19:07 (2.7 h)	resolved
Plivo	Degradation of service for Plivo console login page	Minor	16:46	17:16 (30 min)	resolved
Snowflake	AWS - US West (Oregon): SI-20201027	Minor	17:43	20:12 (2.5 h)	resolved
GitHub Copilot	Incident on 2020-10-27 18:29 UTC	Minor	18:29	18:58 (29 min)	resolved
GitHub	Incident on 2020-10-27 18:29 UTC	Minor	18:29	18:58 (29 min)	resolved
Sentry	Temporary Degradation in Event Traceback Processing and Symbolification	Minor	20:05	23:08 (3.0 h)	resolved
Heap	Account-based Query Partial Unavailability	Minor	20:30	22:48 (2.3 h)	resolved
Mailgun	Message Processing Delays	Minor	21:02	Oct 28, 2020, 00:08 (3.1 h)	resolved
MessageBird (Bird)	Realtime and overview reporting unavailable in Inbox	No impact listed	14:01	14:07 (6 min)	resolved
SparkPost	Increased delay rate on messages to yahoo.com, aol.com and other Verizon Media domains	No impact listed	17:11	18:11 (1.0 h)	resolved
Typeform	Resolved - Typeform Results Panel - Degraded	No impact listed	17:11	17:11 (0 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Delays to Tanzania on the Tigo Network	Minor	Oct 25, 2020, 13:28	Oct 28, 2020, 21:18 (3 d)	resolved
Lever	Pipeline counts may display incorrectly	Minor	Oct 26, 2020, 15:10	Nov 2, 2020, 16:07 (7 d)	resolved
Twilio	MMS Delivery Delays to US Verizon from a Subset of Shortcodes	Minor	Oct 26, 2020, 22:01	03:25 (5.4 h)	resolved
Mixpanel	GDPR/CCPA Export API Outage	No impact listed	Oct 26, 2020, 20:39	06:08 (9.5 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Braze	[Scheduled] US-01 Network Maintenance	Maintenance	03:00	04:04 (1.1 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US and Canada phone numbers	Maintenance	04:01	10:01 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:01	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	04:01	10:01 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile US	Maintenance	04:01	10:02 (6.0 h)	resolved
Sinch	[Scheduled] Reach platform maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS/MMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Internal Maintenance	Maintenance	10:00	12:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, WorkOS, Xero, MessageBird (Bird), Sanity, Buildkite, Dropbox, Squarespace, Twilio, Plivo, Discord, DNSimple.

Cite this

29 vendor-reported incidents started on 2020-10-27 (UTC) across 22 vendors, 9 labelled major or critical by the vendor.

Title: Outages on October 27, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-10-27 00:00 UTC
URL: https://rewindex.com/outages/2020-10-27

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