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CompaniesSquarespaceMonthly reportsOctober 2020

Squarespace in October 2020: incidents, uptime and changes

12incidents posted
9labelled major or critical
98.57%free of major/critical
97.88%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 35 min, incident time 15 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 6 · Minor 3

Major and critical incidents 9

IncidentImpactStartedDurationStatusDay
Connectivity IssuesCritical1.8 hresolved10-01
Customers are unable to connect domains to their Squarespace sites.Critical1.1 hresolved10-02
Connectivity IssuesCritical30 minresolved10-13
Squarespace 5 loading issuesMajor51 minresolved10-02
Connectivity issues and some sites are loading slowlyMajor30 minresolved10-07
Connectivity IssuesMajor1.3 hresolved10-07
Page Editing Issues on Squarespace 7.1 SitesMajor1.6 hresolved10-09
Issues editing page sections within some sitesMajor1.4 hresolved10-27
Footer Editing Issues on Squarespace 7.1 SitesMajor1.6 hresolved10-28

Other incidents 3

IncidentImpactStartedDurationStatusDay
International template store and login pages not loadingMinor52 minresolved10-12
Sites loading slowly, some errors when saving and logging inMinor46 minresolved10-13
USPS shipping options not available for some Squarespace storesMinor3.5 hresolved10-20

Maintenance 2

Show scheduled maintenance

Cite this

Squarespace posted 12 status incidents in October 2020 (9 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in October 2020
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2020/10

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