CompaniesSquarespaceMonthly reportsNovember 2020
Squarespace in November 2020: incidents, uptime and changes
7incidents posted
6labelled major or critical
98.91%free of major/critical
98.78%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h 49 min, incident time 8 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 1
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Connectivity Issues | Major | 19 min | resolved | 11-17 | |
| Connectivity Issues | Major | 9 min | resolved | 11-17 | |
| Site Search functionalities | Major | 2.6 h | resolved | 11-22 | |
| Merchants unable to edit products through the Inventory panel on some sites | Major | 2.4 h | resolved | 11-23 | |
| Users unable to add images to site from Getty and Unsplash | Major | 55 min | resolved | 11-23 | |
| Site Search functionalities | Major | 1.8 h | resolved | 11-23 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users unable to save cards when attempting to transfer in domains | Minor | 54 min | resolved | 11-27 |
Cite this
Squarespace posted 7 status incidents in November 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Squarespace in November 2020
- Vendor
- Squarespace
- Date
- URL
- https://rewindex.com/company/squarespace/2020/11