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CompaniesSquarespaceMonthly reportsDecember 2020

Squarespace in December 2020: incidents, uptime and changes

6incidents posted
3labelled major or critical
98.95%free of major/critical
98.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 48 min, incident time 11 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 2 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Analytics data processing delaysMajor5.4 hresolved12-11
Site Editing IssuesMajor19 minresolved12-16
Squarespace Scheduling not loadingMajor2.0 hresolved12-29

Other incidents 3

IncidentImpactStartedDurationStatusDay
Issues with images loading slowlyMinor1.6 hresolved12-09
The legacy Squarespace 5 platform is not loadingNo impact listed21 minresolved12-10
Customers may see a disruption in their Email Campaigns analytics and Form Submission emails.Minor2.0 hresolved12-15

Cite this

Squarespace posted 6 status incidents in December 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in December 2020
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2020/12

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