Outages by dayDecember 11, 2020

Outages on December 11, 2020

UTC day 2020-12-11 (Dec 11, 2020, 00:00 to Dec 11, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

7labelled major or critical

12vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 7 · No impact listed 4 · 11 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Mailjet	Sending delays for some customers	Critical	15:57	19:04 (3.1 h)	resolved
JFrog	Xray partial outage in Azure westeurope due to backend DB issues	Major	11:28	13:47 (2.3 h)	resolved
Sinch	Service Notification - Dashboard	Major	14:02	16:59 (3.0 h)	resolved
Grammarly	Grammarly for Safari is crashing	Major	15:29	17:42 (2.2 h)	resolved
Red Hat (incl. Quay.io)	Partner Certification Pipeline Incident	Major	15:56	Dec 12, 2020, 18:34 (27 h)	resolved
Squarespace	Analytics data processing delays	Major	19:34	Dec 12, 2020, 01:00 (5.4 h)	resolved
MessageBird (Bird)	Inbox not available	Major	20:10	20:48 (38 min)	resolved
Segment	Personas: delays computing batch computed traits and audiences	Minor	01:01	05:13 (4.2 h)	resolved
Twilio	SuperSIM Connectivity Issues	Minor	11:39	12:16 (37 min)	resolved
Hotjar	Slight delays in processing Recording and Heatmap data	Minor	12:22	13:25 (1.1 h)	resolved
Sinch	Delivery issue Telcel Mexico	Minor	15:53	16:57 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Telcel Network in Mexico	Minor	16:21	20:04 (3.7 h)	resolved
MessageBird (Bird)	Elevated errors in the Conversations API and Inbox	Minor	18:43	21:04 (2.4 h)	resolved
Twilio	MMS Message Delivery Reports Delays when Sending to US AT&T on Twilio Short Codes and Toll Free Numbers	Minor	20:44	Dec 12, 2020, 13:17 (17 h)	resolved
JFrog	Emergency maintenance in Azure US East	No impact listed	05:00	05:00 (0 min)	resolved
Twilio	Call issues to a Subset of German Subscribers	No impact listed	13:47	14:24 (37 min)	resolved
New Relic	Dimensional Metrics, Logs, APM, Custom Events, Infra Lag	No impact listed	17:44	17:44 (0 min)	resolved
Amplitude	Web Reporting is down	No impact listed	18:31	18:31 (0 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Firebolt	Engines APIs may fail	Major	Dec 10, 2020, 09:24	Dec 15, 2020, 18:26 (5 d)	resolved
Twilio	SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil	Minor	Dec 9, 2020, 14:55	Dec 16, 2020, 18:26 (7 d)	resolved
Greenhouse	Google Sheets Report Connector Intermittent Errors	Minor	Dec 9, 2020, 17:23	Dec 15, 2020, 19:34 (6 d)	resolved
Twilio	SMS Delivery Delays and Failures To and From Twilio Canadian Short Codes	Minor	Dec 10, 2020, 08:50	12:54 (28 h)	resolved
Twilio	Super SIM Network Connectivity Issues	Minor	Dec 10, 2020, 12:48	01:08 (12 h)	resolved
Klaviyo	Delays in Analytics Processing	Minor	Dec 10, 2020, 20:59	Dec 14, 2020, 01:53 (3 d)	resolved
Xero	Users experiencing slowness and performance issues in Hubdoc	Minor	Dec 10, 2020, 23:35	00:02 (27 min)	resolved
Canva	Unable to access Canva	No impact listed	Dec 10, 2020, 12:51	Dec 16, 2020, 03:12 (6 d)	resolved
Sentry	Delayed Attachment Ingestion	No impact listed	Dec 10, 2020, 21:37	02:02 (4.4 h)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - EU-West (London)	Maintenance	01:00	03:00 (2.0 h)	resolved
1Password	[Scheduled] Data migration	Maintenance	02:02	02:29 (27 min)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - ATL Data Center	Maintenance	05:00	07:00 (2.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-East (Newark)	Maintenance	05:00	07:00 (2.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - JFK Data Center	Maintenance	06:01	11:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	08:00	20:58 (13 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - US-West (Fremont)	Maintenance	11:00	13:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mailjet, JFrog, Sinch, Grammarly, Red Hat (incl. Quay.io), Squarespace, MessageBird (Bird), Segment, Twilio, Hotjar, New Relic, Amplitude.

Cite this

18 vendor-reported incidents started on 2020-12-11 (UTC) across 12 vendors, 7 labelled major or critical by the vendor.

Title: Outages on December 11, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-12-11 00:00 UTC
URL: https://rewindex.com/outages/2020-12-11

All days Outage events Markdown