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CompaniesNew RelicMonthly reportsDecember 2020

New Relic in December 2020: incidents, uptime and changes

13incidents posted
1labelled major or critical
99.91%free of major/critical
99.73%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 39 min, incident time 1 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 2 · No impact listed 10

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
New Relic One UI UnavailableCritical39 minresolved12-09

Other incidents 12

IncidentImpactStartedDurationStatusDay
Multiple Products - LagNo impact listed0 minresolved12-01
Missing Browser DataNo impact listed0 minresolved12-01
Data Lag for APM, Infrastructure, Browser, Logs and Prometheus in the US Region.Minor15 minresolved12-01
UI Irregularities for US RegionMinor1.1 hresolved12-02
NRQL Alerts Irregularities for US RegionNo impact listed0 minresolved12-03
Multiple Products UI Irregularities for US RegionNo impact listed0 minresolved12-05
Dimensional Metrics, Logs, APM, Custom Events, Infra LagNo impact listed0 minresolved12-11
NRQL Alerts delay in the EU regionNo impact listed20 minresolved12-17
NRQL query errors and Dashboards not loadingNo impact listed0 minresolved12-17
NRQL Query and Dashboard Delays and Irregularities for US RegionNo impact listed0 minresolved12-19
Dashboard UnavailabilityNo impact listed0 minresolved12-24
Infrastructure lagNo impact listed0 minresolved12-27

Maintenance 1

Show scheduled maintenance

Cite this

New Relic posted 13 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in December 2020
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2020/12

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