CompaniesNew RelicMonthly reportsJanuary 2021
New Relic in January 2021: incidents, uptime and changes
Vendor-reported outage time 2 h 4 min, incident time 5 h 40 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3 · No impact listed 8
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Services Unavailable in EU Region | Major | 2.1 h | resolved | 01-21 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| APM Alert Conditions Page Unavailable for US Region | No impact listed | 0 min | resolved | 01-06 | |
| Dashboard UI Irregularities for US Region | No impact listed | 0 min | resolved | 01-08 | |
| Synthetics Delays for US Region | No impact listed | 0 min | resolved | 01-08 | |
| Multiple Product Alert/UI Delays and Unavailability for EU Region | Minor | 26 min | resolved | 01-08 | |
| New Relic One UI Irregularities for US Region | Minor | 26 min | resolved | 01-09 | |
| New Relic One UI Briefly Unavailable | No impact listed | 22 min | resolved | 01-13 | |
| Dashboard timeouts and query errors | No impact listed | 0 min | resolved | 01-14 | |
| New Relic One UI unavailable for US region | No impact listed | 0 min | resolved | 01-21 | |
| Alerts Delays and Irregularities for EU Region | Minor | 2.7 h | resolved | 01-23 | |
| US region Dashboards failing to load | No impact listed | 0 min | resolved | 01-26 | |
| Errors on Support Landing page for US and EU Region | No impact listed | 10 min | resolved | 01-29 |
Maintenance 1
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Cite this
New Relic posted 12 status incidents in January 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- New Relic in January 2021
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/2021/01