Outages by dayJanuary 8, 2021

Outages on January 8, 2021

UTC day 2021-01-08 (Jan 8, 2021, 00:00 to Jan 8, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

7labelled major or critical

19vendors with a new incident

5still open from earlier days

By vendor label: Major 7 · Minor 14 · No impact listed 6 · 10 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
InfluxData (InfluxDB Cloud)	Partial outage in us-west-2	Major	02:54	04:44 (1.8 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Login is failing for some users	Major	03:29	03:51 (22 min)	resolved
Semaphore	Issues with pipeline processing on Semaphore 2.0	Major	06:45	07:13 (28 min)	resolved
Grafana Cloud	worldPing query outage	Major	09:23	15:50 (6.5 h)	resolved
Bandwidth	SMS failures on recently provisioned numbers	Major	15:00	19:07 (4.1 h)	resolved
Squarespace	Connectivity Issues	Major	20:23	20:38 (15 min)	resolved
Box	[Major] Issue with Uploads, Downloads, Preview and Box Notes	Major	21:30	22:03 (33 min)	resolved
Twilio	SMS Delivery Failures to Globe Network Philippines	Minor	04:38	06:10 (1.5 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio UK Phone Numbers	Minor	11:44	Jan 11, 2021, 20:07 (3 d)	resolved
Plivo	Delivery delay on inbound SMS towards US phone numbers in Marquette, MI	Minor	14:31	Jan 10, 2021, 02:02 (36 h)	resolved
Confluent	Some User-Facing Metrics are Delayed or Temporarily Incomplete	Minor	14:33	17:30 (3.0 h)	resolved
Plivo	Delivery delay on inbound SMS towards the US and Canada phone numbers	Minor	15:13	Jan 9, 2021, 00:03 (8.8 h)	resolved
Wasabi	System Errors in US-EAST-1	Minor	15:24	21:53 (6.5 h)	resolved
HubSpot	Some workflows actions are currently unavailable or delayed for customers	Minor	15:38	16:16 (38 min)	resolved
Twilio	Short Code Payment Processing Delays for a Subset of Customers	Minor	15:45	Jan 9, 2021, 01:13 (9.5 h)	resolved
LogRocket	Data Processing Delays	Minor	17:02	Jan 9, 2021, 00:12 (7.2 h)	resolved
Twilio	Possible Performance Delays with Video Recordings and Compositions API	Minor	18:02	18:20 (18 min)	resolved
SparkPost	Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only)	Minor	18:49	19:37 (48 min)	resolved
Aptible	Degraded website performance	Minor	21:19	Jan 9, 2021, 00:11 (2.9 h)	resolved
Typeform	Typeform responses delayed	Minor	21:35	23:07 (1.5 h)	resolved
New Relic	Multiple Product Alert/UI Delays and Unavailability for EU Region	Minor	23:07	23:33 (26 min)	resolved
MessageBird (Bird)	SMPP03 VPN unavailable for 10 minutes	No impact listed	12:34	12:34 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 342- Marquette, MI	No impact listed	14:21	Jan 9, 2021, 06:52 (17 h)	resolved
New Relic	Dashboard UI Irregularities for US Region	No impact listed	18:39	18:39 (0 min)	resolved
LaunchDarkly	Event ingestion errors	No impact listed	20:04	20:04 (0 min)	resolved
New Relic	Synthetics Delays for US Region	No impact listed	20:26	20:26 (0 min)	resolved
HubSpot	Contact updates were delayed and workflow enrollment impacted some customers.	No impact listed	22:30	22:30 (0 min)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	General Email Deliverability delays	Major	Jan 7, 2021, 21:46	00:16 (2.5 h)	resolved
Datadog	Monitor Notifications Delays	Major	Jan 7, 2021, 22:14	00:07 (1.9 h)	resolved
Lever	Delays affecting scheduling, offers, and bulk actions	Minor	Jan 6, 2021, 14:49	01:33 (35 h)	resolved
Elastic Cloud	Investigating networking issues in GCP us-central1	Minor	Jan 7, 2021, 19:14	03:41 (8.4 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 220 - Pleasantville, NJ	No impact listed	Jan 7, 2021, 16:37	23:07 (31 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	05:00	08:00 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	05:00	08:00 (3.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	05:00	07:59 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	13:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	06:02	13:00 (7.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - EU Central (Frankfurt)	Maintenance	21:00	22:00 (1.0 h)	resolved
New Relic	[Scheduled] EU - Emergency Maintenance January 8th 21:00 UTC to January 9th 00:00 UTC	Maintenance	21:34	Jan 9, 2021, 00:00 (2.4 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: InfluxData (InfluxDB Cloud), Lightstep (ServiceNow Cloud Observability), Semaphore, Grafana Cloud, Bandwidth, Squarespace, Box, Twilio, Plivo, Confluent, Wasabi, HubSpot.

Cite this

27 vendor-reported incidents started on 2021-01-08 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

Title: Outages on January 8, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-01-08 00:00 UTC
URL: https://rewindex.com/outages/2021-01-08

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