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CompaniesSquarespaceMonthly reportsJanuary 2021

Squarespace in January 2021: incidents, uptime and changes

12incidents posted
6labelled major or critical
98.98%free of major/critical
96.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 35 min, incident time 22 h 46 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 5 · Minor 6

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Connectivity IssuesCritical21 minresolved01-06
Tax rule editingMajor25 minresolved01-07
Connectivity IssuesMajor15 minresolved01-08
Sales Analytics delaysMajor4.7 hresolved01-24
Users unable to upgrade billing subscriptionsMajor27 minresolved01-26
Editing Issues on Squarespace 7.1 SitesMajor1.4 hresolved01-27

Other incidents 6

IncidentImpactStartedDurationStatusDay
Scheduling Service DisruptionMinor6.9 hresolved01-04
Changes Aren't Appearing on Live Site and Background Images with Image Effects Enabled Fail to LoadMinor2.9 hresolved01-06
Commerce Shopping ErrorsMinor13 minresolved01-12
Sporadic Site Editor and image loading issuesMinor1.1 hresolved01-20
A small subset of emails being sent from unverified sender profiles are delayedMinor3.9 hresolved01-25
Unable to add images via third-party servicesMinor10 minresolved01-26

Cite this

Squarespace posted 12 status incidents in January 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in January 2021
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2021/01

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