# Squarespace in January 2021: incidents, uptime and changes

> Squarespace in January 2021: 12 incidents on its status page (6 major or critical), 98.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Squarespace’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/squarespace/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 12 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 6
- Uptime (vendor-reported): 98.98% free of major/critical incidents, 96.93% free of any incident; outage time 7 h 35 min, incident time 22 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/squarespace/2020/12.md) · Next: [February 2021](https://rewindex.com/company/squarespace/2021/02.md) · [All months](https://rewindex.com/company/squarespace/reports.md) · [Squarespace](https://rewindex.com/company/squarespace.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/5ktmsm5jb14k.md) | critical | 2021-01-06 21:47 UTC | 2021-01-06 22:08 UTC | 21 min | resolved |
| [Tax rule editing](https://rewindex.com/company/squarespace/incidents/p5x447mzmt05.md) | major | 2021-01-07 00:45 UTC | 2021-01-07 01:10 UTC | 25 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/rndd8dkmgpcc.md) | major | 2021-01-08 20:23 UTC | 2021-01-08 20:38 UTC | 15 min | resolved |
| [Sales Analytics delays](https://rewindex.com/company/squarespace/incidents/jhq955lknnbh.md) | major | 2021-01-24 15:27 UTC | 2021-01-24 20:09 UTC | 4.7 h | resolved |
| [Users unable to upgrade billing subscriptions](https://rewindex.com/company/squarespace/incidents/bc7tmpv764l8.md) | major | 2021-01-26 17:20 UTC | 2021-01-26 17:47 UTC | 27 min | resolved |
| [Editing Issues on Squarespace 7.1 Sites](https://rewindex.com/company/squarespace/incidents/zn3zmdh79m08.md) | major | 2021-01-27 18:32 UTC | 2021-01-27 19:57 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduling Service Disruption](https://rewindex.com/company/squarespace/incidents/tbcs9l11vhpr.md) | minor | 2021-01-04 14:45 UTC | 2021-01-04 21:41 UTC | 6.9 h | resolved |
| [Changes Aren't Appearing on Live Site and Background Images with Image Effects Enabled Fail to Load](https://rewindex.com/company/squarespace/incidents/v5y7xmlh9dd6.md) | minor | 2021-01-06 16:48 UTC | 2021-01-06 19:40 UTC | 2.9 h | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/5ktmsm5jb14k.md) | critical | 2021-01-06 21:47 UTC | 2021-01-06 22:08 UTC | 21 min | resolved |
| [Tax rule editing](https://rewindex.com/company/squarespace/incidents/p5x447mzmt05.md) | major | 2021-01-07 00:45 UTC | 2021-01-07 01:10 UTC | 25 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/rndd8dkmgpcc.md) | major | 2021-01-08 20:23 UTC | 2021-01-08 20:38 UTC | 15 min | resolved |
| [Commerce Shopping Errors](https://rewindex.com/company/squarespace/incidents/t2zrsnttlqvw.md) | minor | 2021-01-12 12:53 UTC | 2021-01-12 13:06 UTC | 13 min | resolved |
| [Sporadic Site Editor and image loading issues](https://rewindex.com/company/squarespace/incidents/26rmp66vcwt6.md) | minor | 2021-01-20 21:35 UTC | 2021-01-20 22:42 UTC | 1.1 h | resolved |
| [Sales Analytics delays](https://rewindex.com/company/squarespace/incidents/jhq955lknnbh.md) | major | 2021-01-24 15:27 UTC | 2021-01-24 20:09 UTC | 4.7 h | resolved |
| [A small subset of emails being sent from unverified sender profiles are delayed](https://rewindex.com/company/squarespace/incidents/p680hgbbnmd7.md) | minor | 2021-01-25 15:17 UTC | 2021-01-25 19:10 UTC | 3.9 h | resolved |
| [Users unable to upgrade billing subscriptions](https://rewindex.com/company/squarespace/incidents/bc7tmpv764l8.md) | major | 2021-01-26 17:20 UTC | 2021-01-26 17:47 UTC | 27 min | resolved |
| [Unable to add images via third-party services](https://rewindex.com/company/squarespace/incidents/9z92wc89t10s.md) | minor | 2021-01-26 19:14 UTC | 2021-01-26 19:24 UTC | 10 min | resolved |
| [Editing Issues on Squarespace 7.1 Sites](https://rewindex.com/company/squarespace/incidents/zn3zmdh79m08.md) | major | 2021-01-27 18:32 UTC | 2021-01-27 19:57 UTC | 1.4 h | resolved |

## Cite this

Squarespace posted 12 status incidents in January 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/squarespace/2021/01
- Citation: Squarespace, “Squarespace in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/2021/01 (CC BY 4.0).
- Markdown link: `[Squarespace: Squarespace in January 2021 (2021-01-01)](https://rewindex.com/company/squarespace/2021/01)`


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Canonical: https://rewindex.com/company/squarespace/2021/01 · Markdown: https://rewindex.com/company/squarespace/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:19:31.981Z