rewindex

Outages by dayJanuary 20, 2021

Outages on January 20, 2021

UTC day 2021-01-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started
3labelled major or critical
14vendors with a new incident
6still open from earlier days

By vendor label: Major 3 · Minor 14 · No impact listed 7 · 6 maintenance

Incidents started this day 24

VendorIncidentImpactStartedResolvedStatus
Box[Major] Service Degradation - Public API, Downloads, Collections, Notifications, Annotations & Conversion.Major (1.5 h)resolved
Scaleway[DC3] RPN down DC3 S31 F11 and PUB down dc3 S44 e10Major (4.6 h)resolved
Maven CentralStaging operations piling up on oss.sonatype.orgMajor (3.7 h)resolved
PlivoInbound call failure & Inbound SMS failure towards France phone numbersMinor (4.1 h)resolved
TwilioSMS Delivery Delays to Virgin Mobile ChileMinor (13 h)resolved
TwilioSMS Delivery Failures to United Arab Emirates DUMinor (4.3 h)resolved
SmartsheetDynamic View LatencyMinor (3.1 h)resolved
DatadogMetric DelayedMinor (2.7 h)resolved
PandaDocIssue with PDF download in PandaDocMinor (49 min)resolved
ScalewayNetwork performance degradationMinor (35 h)resolved
Dropbox SignDegraded serviceMinor (33 min)resolved
PlivoDelivery delay on outbound MMS towards the US and Canada phone numbersMinor (17 min)resolved
TwilioSMS Delivery Failures to Orange Network in CongoMinor (3.3 h)resolved
GreenhouseDelayed job post changesMinor (52 min)resolved
DiscordIncreased API latencyMinor (2.6 h)resolved
SquarespaceSporadic Site Editor and image loading issuesMinor (1.1 h)resolved
TwilioA Subset of Voice Calls Disconnecting to Twilio US Toll-Free NumbersMinor (1.6 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (24 min)resolved
ScalewayUCEPROTECT ASN BlacklistNo impact listed (14 d)resolved
Scaleway[BILLING] Credit cards payment issuesNo impact listed (5 d)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (3 min)resolved
FlagsmithAPI outageNo impact listed (0 min)postmortem
TwilioAlert Trigger Emails not SentNo impact listed (0 min)resolved
MuxIncomplete data from Delivery Usage APINo impact listed (5.0 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
SinchService Notification - DashboardMajor (24 h)resolved
LeverLever-Codility integration initiating duplicate Codility testsMinor (32 d)resolved
ConfluentProvisioning of ksql clusters in Azure WesternEurope is currently disabled.Minor (33 h)resolved
SubstackOpen Rate Reporting IncidentMinor (3 d)resolved
TwilioSMS Delivery Failures to Chile Movistar and Virgin MobileMinor (28 h)resolved
ConfluentAWS us-east-1 maintenanceMinor (18 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Bandwidth Dashboard MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] MMS Messaging Maintenance - LAXMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 650 - Billings, MTMaintenance (5.0 h)resolved
Twilio[Scheduled] Myanmar SMS Carrier Maintenance - OoredooMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Scaleway, Maven Central, Plivo, Twilio, Smartsheet, Datadog, PandaDoc, Dropbox Sign, Greenhouse, Discord, Squarespace.

Cite this

24 vendor-reported incidents started on 2021-01-20 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

Title
Outages on January 20, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-01-20

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