CompaniesScalewayMonthly reportsJanuary 2021
Scaleway in January 2021: incidents, uptime and changes
19incidents posted
8labelled major or critical
83.70%free of major/critical
64.07%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5.1 days, incident time 11.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 8 · Minor 9 · No impact listed 2
Major and critical incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [DC3] RPN down DC3 S31 F11 and PUB down dc3 S44 e10 | Major | 4.6 h | resolved | 01-20 | |
| Email reception delay | Major | 3 d | resolved | 01-21 | |
| [Webhosting] cPanel hosting unavailability | Major | 51 min | resolved | 01-23 | |
| Some hostings are down on a specific internal platform | Major | 2 d | resolved | 01-24 | |
| [Webhosting] cPanel hosting unavailability | Major | 35 min | resolved | 01-24 | |
| Email accounts stuck updating | Major | 34 h | resolved | 01-25 | |
| [DC3] Power issue in Room 4-5 Racks D17, D18, and D19 | Major | 1.4 h | resolved | 01-26 | |
| [Webhosting] DNS issue on some cPanel hostings | Major | 14 min | resolved | 01-29 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| UCEPROTECT ASN Blacklist | No impact listed | 14 d | resolved | 01-20 | |
| [BILLING] Credit cards payment issues | No impact listed | 5 d | resolved | 01-20 | |
| Network performance degradation | Minor | 35 h | resolved | 01-20 | |
| [DOMAINS] Domains on Dedibox are not created correctly | Minor | 2.1 h | resolved | 01-21 | |
| Email reception issue | Minor | 2.1 h | resolved | 01-21 | |
| [DC5] RPN S1 rack c69 service may be unreachable. | Minor | 54 min | resolved | 01-21 | |
| Email accounts stuck updating | Minor | 5.8 h | resolved | 01-24 | |
| Delay in server delivery | Minor | 12 h | resolved | 01-24 | |
| [Webhosting] cPanel hosting unavailability | Minor | 3 d | resolved | 01-26 | |
| [Dedibox] DNS Resolver | Minor | 4 d | resolved | 01-28 | |
| SAN-HA issues on san-hdd-15.rpn.online.net | Minor | 3.8 h | resolved | 01-30 |
Maintenance 2
Cite this
Scaleway posted 19 status incidents in January 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Scaleway in January 2021
- Vendor
- Scaleway
- Date
- URL
- https://rewindex.com/company/scaleway/2021/01