# Scaleway in January 2021: incidents, uptime and changes

> Scaleway in January 2021: 19 incidents on its status page (8 major or critical), 83.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/01
Last updated: 2021-02-01T07:35:00Z

- Incidents posted: 19 (major/critical: 8) · Maintenance: 2
- By vendor impact label: major 8, minor 9, none 2
- Uptime (vendor-reported): 83.70% free of major/critical incidents, 64.07% free of any incident; outage time 5.1 days, incident time 11.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/scaleway/2020/12.md) · Next: [February 2021](https://rewindex.com/company/scaleway/2021/02.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC3\] RPN down DC3 S31 F11 and PUB down dc3 S44 e10](https://rewindex.com/company/scaleway/incidents/dpxt8t3ywwvt.md) | major | 2021-01-20 13:20 UTC | 2021-01-20 17:57 UTC | 4.6 h | resolved |
| [Email reception delay](https://rewindex.com/company/scaleway/incidents/gjvvp14840mt.md) | major | 2021-01-21 15:00 UTC | 2021-01-24 09:50 UTC | 3 d | resolved |
| [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/h748rmvfkwbz.md) | major | 2021-01-23 12:05 UTC | 2021-01-23 12:56 UTC | 51 min | resolved |
| [Some hostings are down on a specific internal platform](https://rewindex.com/company/scaleway/incidents/4vtg1j94gdml.md) | major | 2021-01-24 09:53 UTC | 2021-01-26 10:06 UTC | 2 d | resolved |
| [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/nnlrmmcw8lwr.md) | major | 2021-01-24 17:00 UTC | 2021-01-24 17:35 UTC | 35 min | resolved |
| [Email accounts stuck updating](https://rewindex.com/company/scaleway/incidents/8z3tbfhjw006.md) | major | 2021-01-25 00:00 UTC | 2021-01-26 10:06 UTC | 34 h | resolved |
| [\[DC3\] Power issue in Room 4-5 Racks D17, D18, and D19](https://rewindex.com/company/scaleway/incidents/l9r5gqnln238.md) | major | 2021-01-26 16:37 UTC | 2021-01-26 17:58 UTC | 1.4 h | resolved |
| [\[Webhosting\] DNS issue on some cPanel hostings](https://rewindex.com/company/scaleway/incidents/j3l7x2bj8rdg.md) | major | 2021-01-29 18:06 UTC | 2021-01-29 18:20 UTC | 14 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UCEPROTECT ASN Blacklist](https://rewindex.com/company/scaleway/incidents/v52fcxsrk7g8.md) | none | 2021-01-20 10:16 UTC | 2021-02-03 14:30 UTC | 14 d | resolved |
| [\[BILLING\] Credit cards payment issues](https://rewindex.com/company/scaleway/incidents/qgsc4pf8k2hw.md) | none | 2021-01-20 10:20 UTC | 2021-01-25 08:33 UTC | 5 d | resolved |
| [\[DC3\] RPN down DC3 S31 F11 and PUB down dc3 S44 e10](https://rewindex.com/company/scaleway/incidents/dpxt8t3ywwvt.md) | major | 2021-01-20 13:20 UTC | 2021-01-20 17:57 UTC | 4.6 h | resolved |
| [Network performance degradation](https://rewindex.com/company/scaleway/incidents/dwjs0n6sq226.md) | minor | 2021-01-20 19:06 UTC | 2021-01-22 06:14 UTC | 35 h | resolved |
| [\[DOMAINS\] Domains on Dedibox are not created correctly](https://rewindex.com/company/scaleway/incidents/syjjyl11chry.md) | minor | 2021-01-21 09:46 UTC | 2021-01-21 11:51 UTC | 2.1 h | resolved |
| [Email reception issue](https://rewindex.com/company/scaleway/incidents/k8vxkd94p497.md) | minor | 2021-01-21 10:11 UTC | 2021-01-21 12:17 UTC | 2.1 h | resolved |
| [Email reception delay](https://rewindex.com/company/scaleway/incidents/gjvvp14840mt.md) | major | 2021-01-21 15:00 UTC | 2021-01-24 09:50 UTC | 3 d | resolved |
| [\[DC5\] RPN S1 rack c69 service may be unreachable.](https://rewindex.com/company/scaleway/incidents/3gc4rt50b258.md) | minor | 2021-01-21 15:42 UTC | 2021-01-21 16:36 UTC | 54 min | resolved |
| [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/h748rmvfkwbz.md) | major | 2021-01-23 12:05 UTC | 2021-01-23 12:56 UTC | 51 min | resolved |
| [Some hostings are down on a specific internal platform](https://rewindex.com/company/scaleway/incidents/4vtg1j94gdml.md) | major | 2021-01-24 09:53 UTC | 2021-01-26 10:06 UTC | 2 d | resolved |
| [Email accounts stuck updating](https://rewindex.com/company/scaleway/incidents/69htsskxdz4d.md) | minor | 2021-01-24 09:57 UTC | 2021-01-24 15:42 UTC | 5.8 h | resolved |
| [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/nnlrmmcw8lwr.md) | major | 2021-01-24 17:00 UTC | 2021-01-24 17:35 UTC | 35 min | resolved |
| [Delay in server delivery](https://rewindex.com/company/scaleway/incidents/lvny4pymdj0d.md) | minor | 2021-01-24 22:09 UTC | 2021-01-25 09:50 UTC | 12 h | resolved |
| [Email accounts stuck updating](https://rewindex.com/company/scaleway/incidents/8z3tbfhjw006.md) | major | 2021-01-25 00:00 UTC | 2021-01-26 10:06 UTC | 34 h | resolved |
| [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/7h3d1k7mrgct.md) | minor | 2021-01-26 16:19 UTC | 2021-01-29 08:41 UTC | 3 d | resolved |
| [\[DC3\] Power issue in Room 4-5 Racks D17, D18, and D19](https://rewindex.com/company/scaleway/incidents/l9r5gqnln238.md) | major | 2021-01-26 16:37 UTC | 2021-01-26 17:58 UTC | 1.4 h | resolved |
| [\[Dedibox\] DNS Resolver](https://rewindex.com/company/scaleway/incidents/0qbmc43y7gsq.md) | minor | 2021-01-28 19:26 UTC | 2021-02-01 07:35 UTC | 4 d | resolved |
| [\[Webhosting\] DNS issue on some cPanel hostings](https://rewindex.com/company/scaleway/incidents/j3l7x2bj8rdg.md) | major | 2021-01-29 18:06 UTC | 2021-01-29 18:20 UTC | 14 min | resolved |
| [SAN-HA issues on san-hdd-15.rpn.online.net](https://rewindex.com/company/scaleway/incidents/mhv0m01l7x25.md) | minor | 2021-01-30 09:36 UTC | 2021-01-30 13:26 UTC | 3.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC3\] Scheduled maintenance - Pump box](https://rewindex.com/company/scaleway/incidents/jvl32vw17lrf.md) | maintenance | 2021-01-26 09:00 UTC | 2021-01-26 16:30 UTC | 7.5 h | resolved |
| [\[Scheduled\] \[DC2\] Scheduled maintenance - Room : 202-B / Rack : H9](https://rewindex.com/company/scaleway/incidents/fn3d9kwr9f4c.md) | maintenance | 2021-01-27 08:01 UTC | 2021-01-27 08:30 UTC | 29 min | resolved |

## Cite this

Scaleway posted 19 status incidents in January 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/01
- Citation: Scaleway, “Scaleway in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/01 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in January 2021 (2021-01-01)](https://rewindex.com/company/scaleway/2021/01)`


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Canonical: https://rewindex.com/company/scaleway/2021/01 · Markdown: https://rewindex.com/company/scaleway/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:25.568Z