Outages by dayJanuary 26, 2021

Outages on January 26, 2021

UTC day 2021-01-26 (Jan 26, 2021, 00:00 to Jan 26, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

6labelled major or critical

19vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 15 · No impact listed 8 · 9 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	On Call Engineers are Investigating Issues with Voice Insights in Console and API, Programmable Video Log Analyzer, and Twilio Platform Debugger	Critical	01:00	03:36 (2.6 h)	resolved
MongoDB Atlas	Partial Regional outage in Realm	Major	12:27	14:43 (2.3 h)	resolved
RevenueCat	Charts Data Delayed	Major	13:05	Jan 27, 2021, 01:18 (12 h)	resolved
Scaleway	[DC3] Power issue in Room 4-5 Racks D17, D18, and D19	Major	16:37	17:58 (1.4 h)	resolved
Squarespace	Users unable to upgrade billing subscriptions	Major	17:20	17:47 (27 min)	resolved
Snowflake	Multiple Deployments: SI-20210126	Major	20:42	22:11 (1.5 h)	resolved
Sentry	Temporary pause in event processing.	Minor	00:00	00:18 (18 min)	resolved
v0	Delayed Build and Realtime Request Logs on IAD1	Minor	02:25	08:22 (6.0 h)	resolved
Vercel	Delayed Build and Realtime Request Logs on IAD1	Minor	02:25	08:22 (6.0 h)	resolved
Twilio	SMS Delivery Delays to MTN Benin	Minor	09:02	09:21 (19 min)	resolved
Sinch	Delivery Issues - Telekom Germany	Minor	09:06	10:03 (57 min)	resolved
Help Scout	Email Delays	Minor	10:34	11:34 (1.0 h)	resolved
Pusher	Elevated error rates on MT1 cluster	Minor	14:30	23:11 (8.7 h)	resolved
Scaleway	[Webhosting] cPanel hosting unavailability	Minor	16:19	Jan 29, 2021, 08:41 (3 d)	resolved
Twilio	SMS Delivery Delays to Congo Networks Orange and Tigo	Minor	17:55	22:30 (4.6 h)	resolved
Squarespace	Unable to add images via third-party services	Minor	19:14	19:24 (10 min)	resolved
BigCommerce	Elevated response times	Minor	19:58	20:14 (16 min)	resolved
Netlify	Downgraded performance for uncached requests	Minor	20:02	20:30 (28 min)	resolved
Twilio	SMS Delivery Delays to Brazilian Local Longcode	Minor	21:22	Jan 27, 2021, 15:16 (18 h)	resolved
Twilio	SMS Delivery Delays To Colombia Tigo	Minor	21:52	Jan 27, 2021, 07:29 (9.6 h)	resolved
BigCommerce	Webhooks delayed	Minor	22:37	Jan 27, 2021, 03:54 (5.3 h)	resolved
New Relic	US region Dashboards failing to load	No impact listed	17:05	17:05 (0 min)	resolved
Twilio	Lookup API Error Rate Elevated	No impact listed	19:04	19:04 (0 min)	resolved
Typeform	Typeform Respones Delayed	No impact listed	19:16	19:28 (12 min)	resolved
Twilio	Programmable Voice TwiML Degradation	No impact listed	20:00	20:00 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 428 - Wilmington, NC	No impact listed	20:15	Jan 28, 2021, 00:45 (29 h)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	20:39	21:03 (24 min)	resolved
Bugsnag	Event processing delays	No impact listed	22:24	22:37 (13 min)	resolved
Figma	Service disruption	No impact listed	23:38	23:38 (0 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Lever	LinkedIn RSC syncing issues	Major	Jan 22, 2021, 21:28	Jan 27, 2021, 05:36 (4 d)	resolved
Scaleway	Some hostings are down on a specific internal platform	Major	Jan 24, 2021, 09:53	10:06 (2 d)	resolved
Scaleway	Email accounts stuck updating	Major	Jan 25, 2021, 00:00	10:06 (34 h)	resolved
Twilio	SMS Delivery Delays to Salt Network in Switzerland	Minor	Jan 25, 2021, 15:16	03:53 (13 h)	resolved
Elastic Cloud	Marketplace users may have issues changing their deployments	Minor	Jan 25, 2021, 15:46	04:26 (13 h)	resolved
JFrog	Degraded performance in Azure EU West region	Minor	Jan 25, 2021, 16:30	00:07 (7.6 h)	resolved
Twilio	SMS Delivery Failures to the MTN Irancell in Iran	Minor	Jan 25, 2021, 22:49	00:35 (1.8 h)	resolved
Scaleway	UCEPROTECT ASN Blacklist	No impact listed	Jan 20, 2021, 10:16	Feb 3, 2021, 14:30 (14 d)	resolved
Sinch	Service Notification - Issues receiving price and coverage email	No impact listed	Jan 22, 2021, 16:13	06:12 (4 d)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	[Scheduled] Search & Navigation Crawler Maintenance (EMEA04)	Maintenance	03:01	04:00 (59 min)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	10:00 (5.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T Mexico	Maintenance	06:02	12:00 (6.0 h)	resolved
Scaleway	[Scheduled] [DC3] Scheduled maintenance - Pump box	Maintenance	09:00	16:30 (7.5 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - US West (Fremont)	Maintenance	11:00	14:00 (3.0 h)	resolved
Twilio	[Scheduled] Planned Maintenance for Programmable Voice Mobile SDK 1.x	Maintenance	17:00	19:00 (2.0 h)	resolved
MessageBird (Bird)	[Scheduled] SIP Edge Server Maintenance - EUROPE	Maintenance	21:00	22:00 (1.0 h)	resolved
Klaviyo	[Scheduled] Event Processing Maintenance	Maintenance	22:31	Jan 27, 2021, 03:39 (5.1 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Sprint US	Maintenance	23:00	Jan 27, 2021, 05:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twilio, MongoDB Atlas, RevenueCat, Scaleway, Squarespace, Snowflake, Sentry, v0, Vercel, Sinch, Help Scout, Pusher.

Cite this

29 vendor-reported incidents started on 2021-01-26 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title: Outages on January 26, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-01-26 00:00 UTC
URL: https://rewindex.com/outages/2021-01-26

All days Outage events Markdown