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Twilio: Programmable Voice TwiML Degradation

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    A small percentage of < say >, < play >, and < gather > verb failures occurred between 12:00 pm and 12:06 pm PST. During this period of time, customers may have experienced issues with Programmable Voice TwiML. We will reach out to individually impacted customers. The issue has since been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-01-26 20:00 UTC, resolved after 0 min, 1 update(s).

Title
Programmable Voice TwiML Degradation
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/40dssdjfcv6p

Twilio profileRecent Twilio incidentsAll outages on January 26, 2021Twilio in January 2021MarkdownJSON