# Outages on January 26, 2021 (UTC)

> 29 incidents started on January 26, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Twilio, MongoDB Atlas, RevenueCat); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-26
Last updated: 2021-01-29T08:41:00Z

- Incidents started: 29 (major/critical: 6, other: 23) across 19 vendors
- Still open from earlier days: 9 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 15, none 8
- Previous day with incidents: [2021-01-25](https://rewindex.com/outages/2021-01-25.md) · Next: [2021-01-27](https://rewindex.com/outages/2021-01-27.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Issues with Voice Insights in Console and API, Programmable Video Log Analyzer, and Twilio Platform Debugger](https://rewindex.com/company/twilio/incidents/j1kn7z8vzfcq.md) | critical | 2021-01-26 01:00 UTC | 2021-01-26 03:36 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Partial Regional outage in Realm](https://rewindex.com/company/mongodb-atlas/incidents/d6ct3jbw6r6c.md) | major | 2021-01-26 12:27 UTC | 2021-01-26 14:43 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Charts Data Delayed](https://rewindex.com/company/revenuecat/incidents/lvvt3pd87wpl.md) | major | 2021-01-26 13:05 UTC | 2021-01-27 01:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] Power issue in Room 4-5 Racks D17, D18, and D19](https://rewindex.com/company/scaleway/incidents/l9r5gqnln238.md) | major | 2021-01-26 16:37 UTC | 2021-01-26 17:58 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Users unable to upgrade billing subscriptions](https://rewindex.com/company/squarespace/incidents/bc7tmpv764l8.md) | major | 2021-01-26 17:20 UTC | 2021-01-26 17:47 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [Multiple Deployments: SI-20210126](https://rewindex.com/company/snowflake/incidents/b0cxrm9t8939.md) | major | 2021-01-26 20:42 UTC | 2021-01-26 22:11 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Temporary pause in event processing.](https://rewindex.com/company/sentry/incidents/ptrqbgc99xn3.md) | minor | 2021-01-26 00:00 UTC | 2021-01-26 00:18 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build and Realtime Request Logs on IAD1](https://rewindex.com/company/v0/incidents/gvb19vqmch7m.md) | minor | 2021-01-26 02:25 UTC | 2021-01-26 08:22 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build and Realtime Request Logs on IAD1](https://rewindex.com/company/vercel/incidents/gvb19vqmch7m.md) | minor | 2021-01-26 02:25 UTC | 2021-01-26 08:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Benin](https://rewindex.com/company/twilio/incidents/p103nd46y1sc.md) | minor | 2021-01-26 09:02 UTC | 2021-01-26 09:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues - Telekom Germany](https://rewindex.com/company/sinch/incidents/9hr820h0dp9f.md) | minor | 2021-01-26 09:06 UTC | 2021-01-26 10:03 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Email Delays](https://rewindex.com/company/help-scout/incidents/839x5dj3n05b.md) | minor | 2021-01-26 10:34 UTC | 2021-01-26 11:34 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Elevated error rates on MT1 cluster](https://rewindex.com/company/pusher/incidents/yd0fvkv09f3j.md) | minor | 2021-01-26 14:30 UTC | 2021-01-26 23:11 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/7h3d1k7mrgct.md) | minor | 2021-01-26 16:19 UTC | 2021-01-29 08:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Congo Networks Orange and Tigo](https://rewindex.com/company/twilio/incidents/cf5r4s9489zn.md) | minor | 2021-01-26 17:55 UTC | 2021-01-26 22:30 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Unable to add images via third-party services](https://rewindex.com/company/squarespace/incidents/9z92wc89t10s.md) | minor | 2021-01-26 19:14 UTC | 2021-01-26 19:24 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated response times](https://rewindex.com/company/bigcommerce/incidents/cxhj9nlxwfgy.md) | minor | 2021-01-26 19:58 UTC | 2021-01-26 20:14 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Downgraded performance for uncached requests](https://rewindex.com/company/netlify/incidents/bk8gn9sd3tsz.md) | minor | 2021-01-26 20:02 UTC | 2021-01-26 20:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Brazilian Local Longcode](https://rewindex.com/company/twilio/incidents/pbg75rqc82lv.md) | minor | 2021-01-26 21:22 UTC | 2021-01-27 15:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Colombia Tigo](https://rewindex.com/company/twilio/incidents/6qcqbxhdd6p4.md) | minor | 2021-01-26 21:52 UTC | 2021-01-27 07:29 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Webhooks delayed](https://rewindex.com/company/bigcommerce/incidents/q2j1p5j2dbc3.md) | minor | 2021-01-26 22:37 UTC | 2021-01-27 03:54 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [US region Dashboards failing to load](https://rewindex.com/company/new-relic/incidents/6rvdvz2syqkp.md) | none | 2021-01-26 17:05 UTC | 2021-01-26 17:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Lookup API Error Rate Elevated](https://rewindex.com/company/twilio/incidents/sqzw8g9y14wf.md) | none | 2021-01-26 19:04 UTC | 2021-01-26 19:04 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Respones Delayed](https://rewindex.com/company/typeform/incidents/f81nqpvxjjn7.md) | none | 2021-01-26 19:16 UTC | 2021-01-26 19:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice TwiML Degradation](https://rewindex.com/company/twilio/incidents/40dssdjfcv6p.md) | none | 2021-01-26 20:00 UTC | 2021-01-26 20:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 428 - Wilmington, NC](https://rewindex.com/company/bandwidth/incidents/zd2kzs6kqppc.md) | none | 2021-01-26 20:15 UTC | 2021-01-28 00:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/dh7f67l5rnyk.md) | none | 2021-01-26 20:39 UTC | 2021-01-26 21:03 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Event processing delays](https://rewindex.com/company/bugsnag/incidents/b2mt6j95wn0r.md) | none | 2021-01-26 22:24 UTC | 2021-01-26 22:37 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Service disruption](https://rewindex.com/company/figma/incidents/3q7sqmbb6r3l.md) | none | 2021-01-26 23:38 UTC | 2021-01-26 23:38 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [LinkedIn RSC syncing issues](https://rewindex.com/company/lever/incidents/tcmlw3j2r7yx.md) | major | 2021-01-22 21:28 UTC | 2021-01-27 05:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Some hostings are down on a specific internal platform](https://rewindex.com/company/scaleway/incidents/4vtg1j94gdml.md) | major | 2021-01-24 09:53 UTC | 2021-01-26 10:06 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Email accounts stuck updating](https://rewindex.com/company/scaleway/incidents/8z3tbfhjw006.md) | major | 2021-01-25 00:00 UTC | 2021-01-26 10:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Salt Network in Switzerland](https://rewindex.com/company/twilio/incidents/rzb47sqvx6j9.md) | minor | 2021-01-25 15:16 UTC | 2021-01-26 03:53 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Marketplace users may have issues changing their deployments](https://rewindex.com/company/elastic-cloud/incidents/4mp18dc2zxhj.md) | minor | 2021-01-25 15:46 UTC | 2021-01-26 04:26 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Degraded performance in Azure EU West region](https://rewindex.com/company/jfrog/incidents/dg4wj29wd2jm.md) | minor | 2021-01-25 16:30 UTC | 2021-01-26 00:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to the MTN Irancell in Iran](https://rewindex.com/company/twilio/incidents/3d6cdp99glt5.md) | minor | 2021-01-25 22:49 UTC | 2021-01-26 00:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEPROTECT ASN Blacklist](https://rewindex.com/company/scaleway/incidents/v52fcxsrk7g8.md) | none | 2021-01-20 10:16 UTC | 2021-02-03 14:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Issues receiving price and coverage email](https://rewindex.com/company/sinch/incidents/1786pp951mqj.md) | none | 2021-01-22 16:13 UTC | 2021-01-26 06:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Search & Navigation Crawler Maintenance (EMEA04)](https://rewindex.com/company/optimizely/incidents/zndc8c0jv9mf.md) | maintenance | 2021-01-26 03:01 UTC | 2021-01-26 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0jvfnvxljfyq.md) | maintenance | 2021-01-26 05:00 UTC | 2021-01-26 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/3k841st40f97.md) | maintenance | 2021-01-26 06:02 UTC | 2021-01-26 12:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC3\] Scheduled maintenance - Pump box](https://rewindex.com/company/scaleway/incidents/jvl32vw17lrf.md) | maintenance | 2021-01-26 09:00 UTC | 2021-01-26 16:30 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US West (Fremont)](https://rewindex.com/company/linode-akamai/incidents/1hzz89nyqn1s.md) | maintenance | 2021-01-26 11:00 UTC | 2021-01-26 14:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Planned Maintenance for Programmable Voice Mobile SDK 1.x](https://rewindex.com/company/twilio/incidents/ngdmg71xwv37.md) | maintenance | 2021-01-26 17:00 UTC | 2021-01-26 19:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] SIP Edge Server Maintenance - EUROPE](https://rewindex.com/company/messagebird-bird/incidents/syxzmszr1289.md) | maintenance | 2021-01-26 21:00 UTC | 2021-01-26 22:00 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [\[Scheduled\] Event Processing Maintenance](https://rewindex.com/company/klaviyo/incidents/1vp2gclxtwyz.md) | maintenance | 2021-01-26 22:31 UTC | 2021-01-27 03:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/sddtdpqrbf12.md) | maintenance | 2021-01-26 23:00 UTC | 2021-01-27 05:00 UTC | resolved |

## Cite this

29 vendor-reported incidents started on 2021-01-26 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-26
- Citation: Rewindex daily outage roundup, “Outages on January 26, 2021” (2021-01-26 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-26 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 26, 2021 (2021-01-26)](https://rewindex.com/outages/2021-01-26)`


---
Canonical: https://rewindex.com/outages/2021-01-26 · Markdown: https://rewindex.com/outages/2021-01-26.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:05:22.123Z