# Outages on January 20, 2021 (UTC)

> 24 incidents started on January 20, 2021 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Box, Scaleway, Maven Central); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-20
Last updated: 2021-01-27T10:16:00Z

- Incidents started: 24 (major/critical: 3, other: 21) across 14 vendors
- Still open from earlier days: 6 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: major 3, minor 14, none 7
- Previous day with incidents: [2021-01-19](https://rewindex.com/outages/2021-01-19.md) · Next: [2021-01-21](https://rewindex.com/outages/2021-01-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Service Degradation - Public API, Downloads, Collections, Notifications, Annotations & Conversion.](https://rewindex.com/company/box/incidents/7wf76spq7kts.md) | major | 2021-01-20 02:19 UTC | 2021-01-20 03:48 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] RPN down DC3 S31 F11 and PUB down dc3 S44 e10](https://rewindex.com/company/scaleway/incidents/dpxt8t3ywwvt.md) | major | 2021-01-20 13:20 UTC | 2021-01-20 17:57 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Staging operations piling up on oss.sonatype.org](https://rewindex.com/company/maven-central/incidents/c9svd46b6r92.md) | major | 2021-01-20 16:31 UTC | 2021-01-20 20:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS failure towards France phone numbers](https://rewindex.com/company/plivo/incidents/zyd7vg888g8j.md) | minor | 2021-01-20 00:49 UTC | 2021-01-20 04:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Virgin Mobile Chile](https://rewindex.com/company/twilio/incidents/06rt3pbtn0xd.md) | minor | 2021-01-20 04:36 UTC | 2021-01-20 17:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to United Arab Emirates DU](https://rewindex.com/company/twilio/incidents/hm5chmgsj4sy.md) | minor | 2021-01-20 09:47 UTC | 2021-01-20 14:06 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Dynamic View Latency](https://rewindex.com/company/smartsheet/incidents/ypj8mzsmxyfs.md) | minor | 2021-01-20 17:27 UTC | 2021-01-20 20:36 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Metric Delayed](https://rewindex.com/company/datadog/incidents/kb6xcz5lt09t.md) | minor | 2021-01-20 18:35 UTC | 2021-01-20 21:15 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/bb4wmvy1ln7g.md) | minor | 2021-01-20 19:03 UTC | 2021-01-20 19:52 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Network performance degradation](https://rewindex.com/company/scaleway/incidents/dwjs0n6sq226.md) | minor | 2021-01-20 19:06 UTC | 2021-01-22 06:14 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Degraded service](https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w.md) | minor | 2021-01-20 19:25 UTC | 2021-01-20 19:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on outbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/xfncdjx4yt4z.md) | minor | 2021-01-20 20:20 UTC | 2021-01-20 20:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Orange Network in Congo](https://rewindex.com/company/twilio/incidents/l2whxtf28qlt.md) | minor | 2021-01-20 20:44 UTC | 2021-01-21 00:04 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Delayed job post changes](https://rewindex.com/company/greenhouse/incidents/yxf34qypf849.md) | minor | 2021-01-20 21:03 UTC | 2021-01-20 21:55 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Increased API latency](https://rewindex.com/company/discord/incidents/bb24hmznr0n1.md) | minor | 2021-01-20 21:22 UTC | 2021-01-20 23:59 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Sporadic Site Editor and image loading issues](https://rewindex.com/company/squarespace/incidents/26rmp66vcwt6.md) | minor | 2021-01-20 21:35 UTC | 2021-01-20 22:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A Subset of Voice Calls Disconnecting to Twilio US Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/x105tw97vtw0.md) | minor | 2021-01-20 23:26 UTC | 2021-01-21 01:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/7sbgxphnmwj6.md) | none | 2021-01-20 00:07 UTC | 2021-01-20 00:31 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEPROTECT ASN Blacklist](https://rewindex.com/company/scaleway/incidents/v52fcxsrk7g8.md) | none | 2021-01-20 10:16 UTC | 2021-02-03 14:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[BILLING\] Credit cards payment issues](https://rewindex.com/company/scaleway/incidents/qgsc4pf8k2hw.md) | none | 2021-01-20 10:20 UTC | 2021-01-25 08:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/34d78n87b9mq.md) | none | 2021-01-20 13:59 UTC | 2021-01-20 14:02 UTC | resolved |
| [Flagsmith](https://rewindex.com/company/flagsmith.md) | [API outage](https://rewindex.com/company/flagsmith/incidents/rl8j5xtykw8x.md) | none | 2021-01-20 17:30 UTC | 2021-01-20 17:30 UTC | postmortem |
| [Twilio](https://rewindex.com/company/twilio.md) | [Alert Trigger Emails not Sent](https://rewindex.com/company/twilio/incidents/961kzy5qmxkc.md) | none | 2021-01-20 20:26 UTC | 2021-01-20 20:26 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data from Delivery Usage API](https://rewindex.com/company/mux/incidents/wtgyhqxhhbtw.md) | none | 2021-01-20 21:02 UTC | 2021-01-21 02:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/2g85pgt5zb0v.md) | major | 2021-01-19 10:08 UTC | 2021-01-20 10:14 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever-Codility integration initiating duplicate Codility tests](https://rewindex.com/company/lever/incidents/7sngdmqhbtkp.md) | minor | 2021-01-16 00:22 UTC | 2021-02-17 01:15 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Provisioning of ksql clusters in Azure WesternEurope is currently disabled.](https://rewindex.com/company/confluent/incidents/n8yfnrbgp5v9.md) | minor | 2021-01-19 14:47 UTC | 2021-01-20 23:35 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Open Rate Reporting Incident](https://rewindex.com/company/substack/incidents/py13df5d30v0.md) | minor | 2021-01-19 18:37 UTC | 2021-01-22 17:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Chile Movistar and Virgin Mobile](https://rewindex.com/company/twilio/incidents/9d11wkmjvwgk.md) | minor | 2021-01-19 21:15 UTC | 2021-01-21 01:43 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [AWS us-east-1 maintenance](https://rewindex.com/company/confluent/incidents/pm4sbj5qyl6z.md) | minor | 2021-01-19 23:38 UTC | 2021-01-20 18:04 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/yz0mvvg8gjz8.md) | maintenance | 2021-01-20 05:00 UTC | 2021-01-20 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/t9w4q7hnq2vm.md) | maintenance | 2021-01-20 05:00 UTC | 2021-01-20 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 650 - Billings, MT](https://rewindex.com/company/bandwidth/incidents/hv06wpfqqtvx.md) | maintenance | 2021-01-20 07:01 UTC | 2021-01-20 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Myanmar SMS Carrier Maintenance - Ooredoo](https://rewindex.com/company/twilio/incidents/ktvx47jnyrvp.md) | maintenance | 2021-01-20 17:30 UTC | 2021-01-20 21:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/jqrgkvb5pnv4.md) | maintenance | 2021-01-20 20:00 UTC | 2021-01-21 00:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/15khxjj614bt.md) | maintenance | 2021-01-20 21:05 UTC | 2021-01-20 22:05 UTC | resolved |

## Cite this

24 vendor-reported incidents started on 2021-01-20 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-20
- Citation: Rewindex daily outage roundup, “Outages on January 20, 2021” (2021-01-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 20, 2021 (2021-01-20)](https://rewindex.com/outages/2021-01-20)`


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Canonical: https://rewindex.com/outages/2021-01-20 · Markdown: https://rewindex.com/outages/2021-01-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:52.773Z