CompaniesPandaDocMonthly reportsJanuary 2021
PandaDoc in January 2021: incidents, uptime and changes
5incidents posted
2labelled major or critical
99.26%free of major/critical
99.02%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 26 min, incident time 7 h 15 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 2 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| PandaDoc documents cannot be loaded | Major | 23 min | resolved | 01-14 | |
| PandaDoc Documents not being delivered | Major | 5.0 h | resolved | 01-25 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Pipedrive integration issue | No impact listed | 1.6 h | resolved | 01-18 | |
| Issue with PDF download in PandaDoc | Minor | 49 min | resolved | 01-20 | |
| Issue with webhooks | Minor | 1.0 h | resolved | 01-22 |
Cite this
PandaDoc posted 5 status incidents in January 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- PandaDoc in January 2021
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/2021/01