CompaniesPandaDocMonthly reportsFebruary 2021
PandaDoc in February 2021: incidents, uptime and changes
7incidents posted
1labelled major or critical
99.95%free of major/critical
97.72%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 18 min, incident time 15 h 16 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 5 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with opening documents | Major | 18 min | resolved | 02-15 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| PandaDoc Chat support is partially unavailable. | No impact listed | 51 min | resolved | 02-01 | |
| Issue with webhooks | Minor | 1.1 h | resolved | 02-01 | |
| Problems with the PandaDoc dashboard. | Minor | 1.6 h | resolved | 02-05 | |
| Issue with email delivery | Minor | 3.2 h | resolved | 02-12 | |
| Issue with webhooks | Minor | 26 min | resolved | 02-18 | |
| Issues with Email Delivery | Minor | 8.7 h | resolved | 02-18 |
Maintenance 1
Show scheduled maintenance
Cite this
PandaDoc posted 7 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- PandaDoc in February 2021
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/2021/02