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CompaniesPandaDocMonthly reportsMarch 2021

PandaDoc in March 2021: incidents, uptime and changes

9incidents posted
4labelled major or critical
98.47%free of major/critical
80.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 11 h 19 min, incident time 6.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 5

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Issue with PDF download in PandaDocCritical2.9 hresolved03-03
Issues with PandaDoc application accessibilityMajor3.9 hresolved03-05
Issues with PandaDoc application accessibilityMajor1.9 hresolved03-10
Issues with PandaDoc application accessibilityMajor2.7 hresolved03-11

Other incidents 5

IncidentImpactStartedDurationStatusDay
Issue with Pipedrive integrationMinor35 minresolved03-09
Issue with Email DeliveryMinor6 dresolved03-09
Issue with imagesMinor7.5 hresolved03-11
PandaDoc Application Loading IssuesMinor1.4 hresolved03-15
Issue with .Docx file ImportsMinor30 minresolved03-17

Maintenance 1

Show scheduled maintenance

Cite this

PandaDoc posted 9 status incidents in March 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
PandaDoc in March 2021
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/2021/03

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