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CompaniesPandaDocMonthly reportsApril 2021

PandaDoc in April 2021: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.88%free of major/critical
99.08%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 50 min, incident time 6 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Performance degradationMajor50 minresolved04-29

Other incidents 3

IncidentImpactStartedDurationStatusDay
Issue with .docx exportMinor4.4 hresolved04-15
Issue with Email DeliveryMinor5 minresolved04-19
Performance degradationMinor1.3 hresolved04-26

Cite this

PandaDoc posted 4 status incidents in April 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
PandaDoc in April 2021
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/2021/04

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