# PandaDoc in April 2021: incidents, uptime and changes

> PandaDoc in April 2021: 4 incidents on its status page (1 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 99.08% free of any incident; outage time 50 min, incident time 6 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/pandadoc/2021/03.md) · Next: [May 2021](https://rewindex.com/company/pandadoc/2021/05.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Performance degradation](https://rewindex.com/company/pandadoc/incidents/4qlfpcqt9sjw.md) | major | 2021-04-29 14:44 UTC | 2021-04-29 15:34 UTC | 50 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with .docx export](https://rewindex.com/company/pandadoc/incidents/b012t6v1915r.md) | minor | 2021-04-15 10:12 UTC | 2021-04-15 14:36 UTC | 4.4 h | resolved |
| [Issue with Email Delivery](https://rewindex.com/company/pandadoc/incidents/vv2q8r0mdkb7.md) | minor | 2021-04-19 19:24 UTC | 2021-04-19 19:29 UTC | 5 min | resolved |
| [Performance degradation](https://rewindex.com/company/pandadoc/incidents/yj2h761n90p0.md) | minor | 2021-04-26 15:48 UTC | 2021-04-26 17:06 UTC | 1.3 h | resolved |
| [Performance degradation](https://rewindex.com/company/pandadoc/incidents/4qlfpcqt9sjw.md) | major | 2021-04-29 14:44 UTC | 2021-04-29 15:34 UTC | 50 min | resolved |

## Cite this

PandaDoc posted 4 status incidents in April 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/04
- Citation: PandaDoc, “PandaDoc in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/04 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in April 2021 (2021-04-01)](https://rewindex.com/company/pandadoc/2021/04)`


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Canonical: https://rewindex.com/company/pandadoc/2021/04 · Markdown: https://rewindex.com/company/pandadoc/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:39:01.105Z