# PandaDoc in March 2021: incidents, uptime and changes

> PandaDoc in March 2021: 9 incidents on its status page (4 major or critical), 98.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 5
- Uptime (vendor-reported): 98.47% free of major/critical incidents, 80.58% free of any incident; outage time 11 h 19 min, incident time 6.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/pandadoc/2021/02.md) · Next: [April 2021](https://rewindex.com/company/pandadoc/2021/04.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/2ygt12fr4h66.md) | critical | 2021-03-03 23:49 UTC | 2021-03-04 02:42 UTC | 2.9 h | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/brllfy4d1mws.md) | major | 2021-03-05 14:16 UTC | 2021-03-05 18:08 UTC | 3.9 h | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/xwwrrr5434sx.md) | major | 2021-03-10 01:46 UTC | 2021-03-10 03:40 UTC | 1.9 h | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/js33m32592nr.md) | major | 2021-03-11 04:49 UTC | 2021-03-11 07:29 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/2ygt12fr4h66.md) | critical | 2021-03-03 23:49 UTC | 2021-03-04 02:42 UTC | 2.9 h | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/brllfy4d1mws.md) | major | 2021-03-05 14:16 UTC | 2021-03-05 18:08 UTC | 3.9 h | resolved |
| [Issue with Pipedrive integration](https://rewindex.com/company/pandadoc/incidents/hv90h7v7q81x.md) | minor | 2021-03-09 10:44 UTC | 2021-03-09 11:19 UTC | 35 min | resolved |
| [Issue with Email Delivery](https://rewindex.com/company/pandadoc/incidents/wsjxzz2ft6tv.md) | minor | 2021-03-09 20:18 UTC | 2021-03-15 11:31 UTC | 6 d | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/xwwrrr5434sx.md) | major | 2021-03-10 01:46 UTC | 2021-03-10 03:40 UTC | 1.9 h | resolved |
| [Issues with PandaDoc application accessibility](https://rewindex.com/company/pandadoc/incidents/js33m32592nr.md) | major | 2021-03-11 04:49 UTC | 2021-03-11 07:29 UTC | 2.7 h | resolved |
| [Issue with images](https://rewindex.com/company/pandadoc/incidents/fmzzns71v51l.md) | minor | 2021-03-11 08:43 UTC | 2021-03-11 16:10 UTC | 7.5 h | resolved |
| [PandaDoc Application Loading Issues](https://rewindex.com/company/pandadoc/incidents/h6mwnts7x8jy.md) | minor | 2021-03-15 15:09 UTC | 2021-03-15 16:34 UTC | 1.4 h | resolved |
| [Issue with .Docx file Imports](https://rewindex.com/company/pandadoc/incidents/36cm17hj4x0z.md) | minor | 2021-03-17 15:35 UTC | 2021-03-17 16:05 UTC | 30 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] RabbitMQ production upgrade](https://rewindex.com/company/pandadoc/incidents/xll5ny3yznlw.md) | maintenance | 2021-03-28 11:00 UTC | 2021-03-28 11:49 UTC | 49 min | resolved |

## Cite this

PandaDoc posted 9 status incidents in March 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/03
- Citation: PandaDoc, “PandaDoc in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/03 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in March 2021 (2021-03-01)](https://rewindex.com/company/pandadoc/2021/03)`


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Canonical: https://rewindex.com/company/pandadoc/2021/03 · Markdown: https://rewindex.com/company/pandadoc/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:20.658Z