rewindex

Outages by dayJanuary 6, 2021

Outages on January 6, 2021

UTC day 2021-01-06 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started
5labelled major or critical
17vendors with a new incident
4still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 7 · No impact listed 6 · 10 maintenance

Incidents started this day 18

VendorIncidentImpactStartedResolvedStatus
SquarespaceConnectivity IssuesCritical (21 min)resolved
Stream (GetStream)High error rate on Feed Realtime endpointMajor (11 h)resolved
GitHub CopilotIncident on 2021-01-06 14:06 UTCMajor (10 min)resolved
GitHubIncident on 2021-01-06 14:06 UTCMajor (10 min)resolved
DatadogMetrics Query ErrorsMajor (1.8 h)resolved
JFrogDegraded performance with respect to Artifactory and Xray services in AWS USE1 regionMinor (53 min)resolved
LeverDelays affecting scheduling, offers, and bulk actionsMinor (35 h)resolved
SentryDelay in Event Attachment ProcessingMinor (1.7 h)resolved
MongoDB AtlasMongoDB Atlas: Cluster creation, modification, and termination delayedMinor (16 min)resolved
SquarespaceChanges Aren't Appearing on Live Site and Background Images with Image Effects Enabled Fail to LoadMinor (2.9 h)resolved
TwilioAddress Verification Functionality of the Phone Numbers API is DegradedMinor (31 min)resolved
KlaviyoDelays in Event Processing, Flow Triggering & Real-Time SegmentationMinor (1.1 h)resolved
DiscordConnectivity IssuesNo impact listed (49 min)resolved
DopplerSAML SSO disabled on all workplacesNo impact listed (32 min)resolved
BandwidthPossible Dropped or failed callsNo impact listed (6.1 h)resolved
BugsnagDelays in event processingNo impact listed (2.4 h)resolved
New RelicAPM Alert Conditions Page Unavailable for US RegionNo impact listed (0 min)resolved
SmartsheetIntermittent Form Errors and Workflow DelaysNo impact listed (2.4 h)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
ConfluentWe are experiencing unavailability in clusters across following GCP regions - europe-west1 and us-central1Major (3.9 h)resolved
HotjarIntermittent delays with Recordings and HeatmapsMinor (39 h)resolved
TwilioVideo Log Analyzer Data is DelayedMinor (4.6 h)resolved
TwilioIssue with Twilio DebuggerMinor (3.8 h)resolved

Maintenance 10

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner Maintenance - Small US Regional CarriersMaintenance (4.0 h)resolved
Red Hat (incl. Quay.io)[Scheduled] Red Hat Jira Scheduled Maintenance | 2020-12-26 05:30 AM UTCMaintenance (24 min)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (7.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - JFK Data CenterMaintenance (5.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (7.0 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.19 Push Upgrade (Production Orgs)Maintenance (1.5 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - Celcom, MalaysiaMaintenance (1.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - MPT (Myanmar Posts and Telecommunications), MyanmarMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Squarespace, Stream (GetStream), GitHub Copilot, GitHub, Datadog, JFrog, Lever, Sentry, MongoDB Atlas, Twilio, Klaviyo, Discord.

Cite this

18 vendor-reported incidents started on 2021-01-06 (UTC) across 17 vendors, 5 labelled major or critical by the vendor.

Title
Outages on January 6, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-01-06

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