Outages by day / January 5, 2021
Outages on January 5, 2021 UTC day 2021-01-05 (Jan 5, 2021, 00:00 to Jan 5, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← January 4, 2021 All days January 6, 2021 → 25 incidents started
6 labelled major or critical
18 vendors with a new incident
5 still open from earlier days
By vendor label: 4 maintenance
Incidents started this day 25 Vendor Incident Impact Started Resolved Status Email notifications are not being sent to users for Jira Software 08:02 11:19 (3.3 h) resolved Email notifications are not being sent to users for Confluence 08:03 11:21 (3.3 h) resolved Hotjar application unavailable 10:50 11:17 (27 min) resolved P PendoIssues Accessing Feedback 18:54 20:18 (1.4 h) resolved C ConfluentWe are experiencing unavailability in clusters across following GCP regions - europe-west1 and us-central1 21:45 Jan 6, 2021, 01:40 (3.9 h) resolved L LeverDelays affecting scheduling, offers, and bulk actions 22:54 23:21 (27 min) resolved T TwilioSMS Delivery Delay to AWCC Afghanistan 07:05 12:47 (5.7 h) resolved T TwilioHigh Packet Loss for Voice calls to Poland 09:28 14:52 (5.4 h) resolved Recordings and Heatmaps degradation 11:20 16:28 (5.1 h) resolved K KlaviyoIssue with Manual Segmentation 12:12 14:19 (2.1 h) resolved H HeapiOS Event Visualizer Connectivity Issues 14:35 18:28 (3.9 h) resolved Contentful CMA / WebApp slow from certain ISPs in Germany. 15:25 15:40 (15 min) resolved H HarnessHarness Delegate Slowness 17:20 20:39 (3.3 h) resolved Increased time for new cloud sign-ups 18:16 20:27 (2.2 h) postmortem Cloud User Console may be experiencing intermittent slowness 18:55 19:54 (59 min) resolved Intermittent delays with Recordings and Heatmaps 19:08 Jan 7, 2021, 09:57 (39 h) resolved T TwilioVideo Log Analyzer Data is Delayed 20:44 Jan 6, 2021, 01:22 (4.6 h) resolved T TwilioIssue with Twilio Debugger 20:50 Jan 6, 2021, 00:36 (3.8 h) resolved T TwilioMMS Delivery Delays on AT&T 20:59 21:31 (32 min) resolved I InfluxData (InfluxDB Cloud)InfluxDB Cloud usage based billing users are getting spammed by billing notification emails when their bills exceed their set thresholds. 02:08 22:42 (21 h) resolved T TwilioOn Call Engineers are Investigating 11:19 11:41 (22 min) resolved S SinchVodafone Global Destinations - DLR Delays 14:00 14:00 (0 min) resolved Clear cache if experiencing any login issues 17:24 17:24 (0 min) resolved Message delivery issues in EU region 17:35 20:49 (3.2 h) resolved L LaunchDarklyoauth2 and custom scim-integration outage 20:35 20:35 (0 min) resolved
Still open from earlier days 5 Vendor Incident Impact Started Resolved Status L LeverInability to access Lever Hire with "502 Bad Gateway" and "An error occurred" messages appearing in accounts Jan 4, 2021, 10:38 06:11 (20 h) resolved Slack Notification Down Jan 4, 2021, 16:16 04:37 (12 h) resolved K KlaviyoDelay in Analytics Processing for 12.5% of Metrics Jan 4, 2021, 16:32 13:35 (21 h) resolved List processing and automation enrollments are delayed Jan 4, 2021, 17:14 01:05 (7.8 h) resolved Customers with complimentary QuickBooks Self-Employed accounts via TurboTax bundle are seeing SE accounts canceled early Jan 4, 2021, 19:02 21:44 (27 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Jira , Confluence , Hotjar , Pendo , Confluent , Lever , Twilio , Klaviyo , Heap , Contentful , Harness , Mattermost .
Cite this 25 vendor-reported incidents started on 2021-01-05 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.
Title Outages on January 5, 2021 Vendor Rewindex daily outage roundup Date 2021-01-05 00:00 UTC URL https://rewindex.com/outages/2021-01-05 Copy citation Copy markdown link