rewindex

Outages by dayJanuary 7, 2021

Outages on January 7, 2021

UTC day 2021-01-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started
8labelled major or critical
19vendors with a new incident
2still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 11 · No impact listed 7 · 4 maintenance

Incidents started this day 26

VendorIncidentImpactStartedResolvedStatus
StatuspageErrors with signups, user invites, permission changesCritical (1.1 h)resolved
SquarespaceTax rule editingMajor (25 min)resolved
WiseProblems logging into TransferWise / API unavailableMajor (0 min)resolved
SparkPostTransmissions API injection elevated error rates/timeouts & Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)Major (1.6 h)resolved
ActiveCampaignActiveCampaign.com DisruptionMajor (26 min)resolved
InfluxData (InfluxDB Cloud)Write outage for us-west-2 caused by upstream AWS issueMajor (36 min)resolved
SmartsheetGeneral Email Deliverability delaysMajor (2.5 h)resolved
DatadogMonitor Notifications DelaysMajor (1.9 h)resolved
SmartsheetIntermittent Issues Logging in to SmartsheetMinor (1.3 h)resolved
DiscordSlow Message SendsMinor (30 min)resolved
TwilioSMS Delivery Delays to Meteor Network in IrelandMinor (1.9 h)resolved
NetlifyBuild, Origin and API Latency IssuesMinor (33 min)resolved
InfluxData (InfluxDB Cloud)Degraded performance from billing process serviceMinor (27 min)resolved
Elastic CloudInvestigating networking issues in GCP us-central1Minor (8.4 h)resolved
InfluxData (InfluxDB Cloud)Degraded performance from billing process serviceMinor (30 min)resolved
SegmentPersonas Realtime Compute DelaysMinor (3.0 h)resolved
v0Delayed Builds and LogsMinor (1.8 h)resolved
VercelDelayed Builds and LogsMinor (1.8 h)resolved
OpsgenieWe observe increased error rates due to the cloud providerMinor (42 min)resolved
BandwidthDashboard possible API errors and timeoutsNo impact listed (0 min)resolved
SubstackSubstack publication websites not loadingNo impact listed (0 min)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (51 min)resolved
HotjarHotjar performance degradationNo impact listed (40 min)resolved
BandwidthBandwidth Local Market Impairment - 220 - Pleasantville, NJNo impact listed (31 h)resolved
SubstackIssues with cloud service providerNo impact listed (3.4 h)resolved
TwilioIssue with Usage Records APINo impact listed (1.1 h)resolved

Still open from earlier days 2

VendorIncidentImpactStartedResolvedStatus
HotjarIntermittent delays with Recordings and HeatmapsMinor (39 h)resolved
LeverDelays affecting scheduling, offers, and bulk actionsMinor (35 h)resolved

Maintenance 4

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - US CellularMaintenance (4.0 h)resolved
Twilio[Scheduled] Canada SMS Carrier Partner MaintenanceMaintenance (30 min)resolved
Stitch[Scheduled] Database UpgradeMaintenance (1.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Statuspage, Squarespace, Wise, SparkPost, ActiveCampaign, InfluxData (InfluxDB Cloud), Smartsheet, Datadog, Discord, Twilio, Netlify, Elastic Cloud.

Cite this

26 vendor-reported incidents started on 2021-01-07 (UTC) across 19 vendors, 8 labelled major or critical by the vendor.

Title
Outages on January 7, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-01-07

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