# Outages on December 11, 2020 (UTC)

> 18 incidents started on December 11, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Mailjet, JFrog, Sinch); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-11
Last updated: 2020-12-12T18:34:00Z

- Incidents started: 18 (major/critical: 7, other: 11) across 12 vendors
- Still open from earlier days: 9 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 7, none 4
- Previous day with incidents: [2020-12-10](https://rewindex.com/outages/2020-12-10.md) · Next: [2020-12-12](https://rewindex.com/outages/2020-12-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Sending delays for some customers](https://rewindex.com/company/mailjet/incidents/kx7g9wbwr547.md) | critical | 2020-12-11 15:57 UTC | 2020-12-11 19:04 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Xray partial outage in Azure westeurope due to backend DB issues](https://rewindex.com/company/jfrog/incidents/rmk65cd8g6kg.md) | major | 2020-12-11 11:28 UTC | 2020-12-11 13:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/1psnr4sf4d6t.md) | major | 2020-12-11 14:02 UTC | 2020-12-11 16:59 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Grammarly for Safari is crashing](https://rewindex.com/company/grammarly/incidents/fs07j6wm32ly.md) | major | 2020-12-11 15:29 UTC | 2020-12-11 17:42 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Partner Certification Pipeline Incident](https://rewindex.com/company/red-hat/incidents/h5x3tq0z14xp.md) | major | 2020-12-11 15:56 UTC | 2020-12-12 18:34 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Analytics data processing delays](https://rewindex.com/company/squarespace/incidents/wdm2fywsbt42.md) | major | 2020-12-11 19:34 UTC | 2020-12-12 01:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Inbox not available](https://rewindex.com/company/messagebird-bird/incidents/5kxl0py0qhn7.md) | major | 2020-12-11 20:10 UTC | 2020-12-11 20:48 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas: delays computing batch computed traits and audiences](https://rewindex.com/company/segment/incidents/xnxkhj7qv8lf.md) | minor | 2020-12-11 01:01 UTC | 2020-12-11 05:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SuperSIM Connectivity Issues](https://rewindex.com/company/twilio/incidents/y142wyfwyxyn.md) | minor | 2020-12-11 11:39 UTC | 2020-12-11 12:16 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Slight delays in processing Recording and Heatmap data](https://rewindex.com/company/hotjar/incidents/8jbj2hckjdgx.md) | minor | 2020-12-11 12:22 UTC | 2020-12-11 13:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue Telcel Mexico](https://rewindex.com/company/sinch/incidents/1v5891lrx1yn.md) | minor | 2020-12-11 15:53 UTC | 2020-12-11 16:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telcel Network in Mexico](https://rewindex.com/company/twilio/incidents/y7819jls5qp7.md) | minor | 2020-12-11 16:21 UTC | 2020-12-11 20:04 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Elevated errors in the Conversations API and Inbox](https://rewindex.com/company/messagebird-bird/incidents/2m5fczd3y41s.md) | minor | 2020-12-11 18:43 UTC | 2020-12-11 21:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Message Delivery Reports Delays when Sending to US AT&T on Twilio Short Codes and Toll Free Numbers](https://rewindex.com/company/twilio/incidents/mhjgkrgjqt8j.md) | minor | 2020-12-11 20:44 UTC | 2020-12-12 13:17 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Emergency maintenance in Azure US East](https://rewindex.com/company/jfrog/incidents/m83t6jn37y9x.md) | none | 2020-12-11 05:00 UTC | 2020-12-11 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call issues to a Subset of German Subscribers](https://rewindex.com/company/twilio/incidents/jj41x2t0rf49.md) | none | 2020-12-11 13:47 UTC | 2020-12-11 14:24 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Dimensional Metrics, Logs, APM, Custom Events, Infra Lag](https://rewindex.com/company/new-relic/incidents/wm4m5y0450qd.md) | none | 2020-12-11 17:44 UTC | 2020-12-11 17:44 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Web Reporting is down](https://rewindex.com/company/amplitude/incidents/y86qw6ypybcr.md) | none | 2020-12-11 18:31 UTC | 2020-12-11 18:31 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines APIs may fail](https://rewindex.com/company/firebolt/incidents/v7nlpbs6n2yg.md) | major | 2020-12-10 09:24 UTC | 2020-12-15 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil](https://rewindex.com/company/twilio/incidents/81rh6lljfb4m.md) | minor | 2020-12-09 14:55 UTC | 2020-12-16 18:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Google Sheets Report Connector Intermittent Errors](https://rewindex.com/company/greenhouse/incidents/q5gwj7mhn95p.md) | minor | 2020-12-09 17:23 UTC | 2020-12-15 19:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures To and From Twilio Canadian Short Codes](https://rewindex.com/company/twilio/incidents/gfh0jy1r4qr3.md) | minor | 2020-12-10 08:50 UTC | 2020-12-11 12:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/fcyyxnyy2w3k.md) | minor | 2020-12-10 12:48 UTC | 2020-12-11 01:08 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/yn9dm335kljc.md) | minor | 2020-12-10 20:59 UTC | 2020-12-14 01:53 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users experiencing slowness and performance issues in Hubdoc](https://rewindex.com/company/xero/incidents/7bw0vsfwb0wv.md) | minor | 2020-12-10 23:35 UTC | 2020-12-11 00:02 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delayed Attachment Ingestion](https://rewindex.com/company/sentry/incidents/gjvllmb48jmq.md) | none | 2020-12-10 21:37 UTC | 2020-12-11 02:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/v6t84625llxw.md) | maintenance | 2020-12-11 01:00 UTC | 2020-12-11 03:00 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [\[Scheduled\] Data migration](https://rewindex.com/company/1password/incidents/4y31zss2k6yp.md) | maintenance | 2020-12-11 02:02 UTC | 2020-12-11 02:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/9hkblqzcfk9c.md) | maintenance | 2020-12-11 05:00 UTC | 2020-12-11 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] EVS (911) Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/9njgb9sjb8z5.md) | maintenance | 2020-12-11 05:00 UTC | 2020-12-11 07:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/py7dfvd4k14q.md) | maintenance | 2020-12-11 05:00 UTC | 2020-12-11 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/2xxmt66b4dqn.md) | maintenance | 2020-12-11 06:01 UTC | 2020-12-11 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/h6gqtcg8dns9.md) | maintenance | 2020-12-11 07:00 UTC | 2020-12-11 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/hdw2793bpky6.md) | maintenance | 2020-12-11 07:00 UTC | 2020-12-11 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/l4b32c5vhn79.md) | maintenance | 2020-12-11 07:00 UTC | 2020-12-11 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ty70n44dxfwm.md) | maintenance | 2020-12-11 08:00 UTC | 2020-12-11 20:58 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-West (Fremont)](https://rewindex.com/company/linode-akamai/incidents/qbstw7t6h2gh.md) | maintenance | 2020-12-11 11:00 UTC | 2020-12-11 13:00 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2020-12-11 (UTC) across 12 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-11
- Citation: Rewindex daily outage roundup, “Outages on December 11, 2020” (2020-12-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 11, 2020 (2020-12-11)](https://rewindex.com/outages/2020-12-11)`


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Canonical: https://rewindex.com/outages/2020-12-11 · Markdown: https://rewindex.com/outages/2020-12-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:51.059Z