rewindex

Outages by dayDecember 15, 2020

Outages on December 15, 2020

UTC day 2020-12-15 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
8labelled major or critical
23vendors with a new incident
11still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 16 · No impact listed 5 · 11 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
Elastic CloudLogin to Cloud User Console is not possibleCritical (1.6 h)resolved
LeverSome users experiencing slownessCritical (23 h)resolved
JFrogPartial outage in GCP USE1Major (2.2 h)resolved
TwilioSMS Delivery Degradation to the UAEMajor (2.9 h)resolved
IterableWorkflow and campaign trigger failuresMajor (8.4 h)resolved
GrammarlyGrammarly is experiencing a service interruptionMajor (1.3 h)resolved
TwilioSMS Non-Delivery to IranMajor (3.0 h)resolved
GorgiasIssue with Gmail integrationsMajor (1.3 h)resolved
HubSpotEmails sent to Gmail are not being delivered due to issues with Google service availabilityMinor (2.4 h)resolved
v0Delayed Build ProcessingMinor (1.2 h)resolved
VercelDelayed Build ProcessingMinor (1.2 h)resolved
TwilioAutomated Alert: Minimal Customer ImpactMinor (12 min)resolved
TwilioSMS Delivery Delays to Indonesia TelkomselMinor (5.1 h)resolved
Help ScoutSearch and Folder IssuesMinor (1.1 h)resolved
UnbounceDelay in Page StatsMinor (1.9 h)resolved
KlaviyoIssue Leading to Elevated Hard Bounce RatesMinor (7 d)resolved
SparkPostGoogle reported an increase in the rate of invalid recipients (hard bounces)Minor (31 h)resolved
BigCommerceIssue with editing variant pricing on product pages.Minor (5.8 h)resolved
DatadogDashboard list page failing to loadMinor (1 min)resolved
UnbounceEmail Links Are Not SecureMinor (21 h)resolved
MongoDB AtlasMongoDB Atlas: New Project creation may result in "Error Occurred" pageMinor (1.6 h)resolved
SquarespaceCustomers may see a disruption in their Email Campaigns analytics and Form Submission emails.Minor (2.0 h)resolved
1PasswordProblem with Gmail email deliveryMinor (3.1 h)resolved
GreenhouseReports of Bounced Emails To Gmail AddressesMinor (2.1 h)resolved
AircallIssue on inbound callsNo impact listed (3.2 h)resolved
MessageBird (Bird)Delays on Flow Builder invocationsNo impact listed (30 min)resolved
TwilioCall Failures to a Subset of Colombia Twilio NumbersNo impact listed (13 min)resolved
LeverEmailsNo impact listed (2.5 h)resolved
BrazeGoogle Mail bounce reporting and handlingNo impact listed (3 d)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
FireboltEngines APIs may failMajor (5 d)resolved
MapboxStatistics page data delaysMajor (35 h)resolved
XeroSome users are unable to create batch payments in XeroMajor (50 min)resolved
TwilioSMS Delivery Failures from Local Brazil Long Codes to Numbers in BrazilMinor (7 d)resolved
GreenhouseGoogle Sheets Report Connector Intermittent ErrorsMinor (6 d)resolved
MuxDelivery Usage API over-reporting 2020-12-12 19:00-12:00 UTCMinor (6 d)resolved
TwilioMMS Delivery Report Delays to AT&T US from Twilio Short Code and Toll Free NumbersMinor (36 h)resolved
LeverSome users experiencing slownessMinor (4.4 h)resolved
CanvaUnable to access CanvaNo impact listed (6 d)resolved
TwilioSMS Delivery Delays from Local Brazil Twilio Long Codes to Nextel Brazil numbers for a Subset of Twilio CustomersNo impact listed (4.1 h)resolved
JiraJira transitions and operations failing for some customersNo impact listed (18 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] SMS Carrier Maintenance - Megafon RussiaMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Bandwidth[Scheduled] EVS (911) Maintenance - DFW Data CenterMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Edge Proxy Maintenance - JFK & LAXMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Sprint USMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (5.0 h)resolved
GitHub Copilot[Scheduled] macOS virtual environment maintenanceMaintenance (3 d)resolved
GitHub[Scheduled] macOS virtual environment maintenanceMaintenance (3 d)resolved
JFrog[Scheduled] Maintenance for our cloud infrastructure is undergoing in GCP USE1Maintenance (5.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled DNS Maintenance - AtlantaMaintenance (1.0 h)resolved
JFrog[Scheduled] Maintenance on cloud infrastructure in AWS EUC1 FrankfurtMaintenance (6.8 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Elastic Cloud, Lever, JFrog, Twilio, Iterable, Grammarly, Gorgias, HubSpot, v0, Vercel, Help Scout, Unbounce.

Cite this

29 vendor-reported incidents started on 2020-12-15 (UTC) across 23 vendors, 8 labelled major or critical by the vendor.

Title
Outages on December 15, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-12-15

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