rewindex

Outages by dayOctober 20, 2020

Outages on October 20, 2020

UTC day 2020-10-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started
6labelled major or critical
19vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 22 · No impact listed 2 · 16 maintenance

Incidents started this day 30

VendorIncidentImpactStartedResolvedStatus
CanvaUsers may be experiencing an error message upon logging into CanvaCritical (2.8 h)resolved
BandwidthBandwidth Local Market Impairment - LATA: 138 (Binghamton, NY)Critical (15 h)resolved
CloseIssues with inbound calls and inbound + outbound SMS for some phone numbersMajor (2.3 h)resolved
MixpanelIssues Loading Cohorts and ExploreMajor (9.1 h)resolved
StitchInternal Errors Affecting Extraction Jobs and AuthenticationMajor (1.2 h)resolved
XeroSome customers are getting logged out of XeroMajor (49 min)resolved
OptimizelyFind Incident - US Region (USEA02)Minor (7.3 h)resolved
SquarespaceUSPS shipping options not available for some Squarespace storesMinor (3.5 h)resolved
XeroSome users are experiencing intermittent issues with Xero CentralMinor (5.2 h)resolved
TwilioInbound Call Failures to a Subset of Twilio USA DC Phone NumbersMinor (43 min)resolved
SinchSinch Scheduled Network Maintenance - US3 Site - ExtendedMinor (28 min)resolved
TypeformTypeform form builder is currently degraded.Minor (40 min)resolved
SubstackLag in some user metricsMinor (0 min)resolved
TwilioSMS Delivery Delays to Brazil NextelMinor (3.1 h)resolved
BrazeDashboard Loading Issues on US01Minor (1.2 h)resolved
PlivoDegradation of service for Plivo console login pageMinor (30 min)resolved
Confluent"AWS us-east-1 Dedicated Cluster provision delayed"Minor (8.3 h)resolved
PlivoFailures on all inbound & outbound MMSMinor (59 min)resolved
PlivoFailures on all inbound & outbound MMSMinor (59 min)resolved
PlivoDelivery delay on outbound toll-free SMS towards US & Canada phone numbers: VerizonMinor (1.6 h)resolved
PlivoDelivery delay on outbound toll-free SMS towards US & Canada phone numbers: VerizonMinor (1.6 h)resolved
SinchSinch Operator Notification - Toll free Number providerMinor (1.6 h)resolved
GitHub CopilotIncident on 2020-10-20 18:54 UTCMinor (4.3 h)resolved
GitHubIncident on 2020-10-20 18:54 UTCMinor (4.3 h)resolved
TwilioSubset of Users Not Able to Access Twilio.comMinor (2.1 h)resolved
HarnessApplication SlownessMinor (1.8 h)resolved
SubstackIntermittent failures on the Substack websiteMinor (26 min)resolved
LeverLever to ADP integration outageMinor (3 d)resolved
ConfluentPerformance degradation for Basic and Standard clusters in AWS eu-central-1No impact listed (2.4 h)resolved
ConfluentAWS us-east-2 PrivateLink provision delayedNo impact listed (1.5 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
BitbucketSome users unable to access BitbucketCritical (50 min)resolved
XeroNZ IR system is currently unavailableMajor (25 h)resolved
AircallPartial network outage on UK phone numbersMinor (20 h)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (14 h)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (14 h)resolved
TwilioSMS Delivery Report Delays to US from Subset of Twilio Short CodesMinor (2.9 h)resolved

Maintenance 16

VendorIncidentImpactStartedResolvedStatus
Braze[Scheduled] US-02 Network MaintenanceMaintenance (32 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint USMaintenance (7.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - Sprint - USMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Sprint USMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Verizon USMaintenance (3 d)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Network Maintenance - US3 SiteMaintenance (1.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - US-West (Fremont)Maintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Kubernetes Maintenance - Asia PacificMaintenance (3.5 h)resolved
Twilio[Scheduled] Kazakhstan SMS carrier maintenance - BeelineMaintenance (16 h)resolved
Statuspage[Scheduled] SSL Cipher Removal MaintenanceMaintenancenot resolvedunknown
Linode (Akamai)[Scheduled] Scheduled Kubernetes Maintenance - EuropeMaintenance (3.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Bandwidth, Close, Mixpanel, Stitch, Xero, Optimizely, Squarespace, Twilio, Sinch, Typeform, Substack.

Cite this

30 vendor-reported incidents started on 2020-10-20 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title
Outages on October 20, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-20

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